When

Thursday July 30, 2015
from 5:30 AM to 9:00 PM CET

Registration from 5:30 – 6:00 PM CET
Workshop from 6:00 – 7:30 PM CET 

Cocktails and Networking from 7:30 – 9:00 PM CET


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Where

University of Pittsburgh Katz Business School 
Rohanske nabrezi 671/15a
Prague 18600
Czech Republic
 

 
Driving Directions 

Contact

Zemyen Nyelong 
University of Pittsburgh, Katz School of Business 
00420-234616180 
znyelong@katz.pitt.edu 
 

Answering Tough Questions under Stress  


Can you, as a company representative, do a great job when you’re placed in the hot seat?
Can you answer tough questions from a reporter when placed in front of the camera? Can you do the same thing when asked difficult questions by your boss, a client or an investor? Can you handle your emotions, manage your body language and deliver a superb answer in situations that might put your company or career at risk?

If you are unsure, you can do something about it. Conscious strategic communication is a part of any leader’s toolbox. Join us for a short, intensive workshop on answering tough questions under stress and managing any challenge with a smile. Cristina Muntean will draw on 12 years of conducting interviews as a reporter and more than five years of advising leaders in Central and Eastern Europe on their media communication skills to make this an insightful and practical experience.

What you will learn:

  • How to prepare yourself physically, mentally and emotionally before a difficult interview.
  • How to counteract aggressiveness and hostility with agility.
  • How to proactively listen and identify the essence of what your questioner is asking.
  • How to turn that one keyword into a positive, successful answer.
  • How to manage your body language, build upon your emotions and stay in charge during the whole interaction.

 When can these skills be useful in your career?

  • During an interview for a career promotion or job move.
  • During sales presentations.
  • During talks with your top management, headquarters or strategic financial investors.
  • During media interviews.
  • During crisis communication, internally and externally.


Cristina Muntean is a former business journalist with 12 years of experience in Romanian, Czech and international media. In 2010 she founded Media Education CEE, a Prague-based PR and strategic communications training agency. Cristina’s corporate clients include major Top100 names in the Czech Republic and CEE such as Alior Bank, AVON Cosmetics, B.Braun, CreditOn, Ceska sporitelna, CSOB, GE Bank, IBM, IKEA, Komercni Banka, RWE, Telefonica O2 or Wrigley Czech Republic. Cristina skillfully combines media training and crisis communication skills with deeply transforming personal development approaches from the field of emotional intelligence, the enneagram and systemic constellations. Since 2013 she is a certified trainer of personal development. In December 2014 she was elected the president of the Marketing & Communications Committee of the American Chamber of Commerce in the Czech Republic. Cristina runs her blog on strategic communications, leadership and personal development at www.cristinamuntean.com. More information about Cristina also on her LinkedIn profile.