HALF-DAY WORKSHOP on NOVEMBER 6, 2015

MEXICO: "BRIDGING CULTURES IN SUPPLY CHAIN MANAGEMENT TO DRIVE PERFORMANCE

Presented by Sam Yankelevitch

"Mexico is changing in ways that will profoundly affect its big northern neighbor, and unless America rethinks its outdated picture of life across the border, both countries risk forgoing the benefits promised by Mexico's rise..."

Mexico: Our Automotive Neighbor to the South

Any organization with operations south of the border has become interdependent with their suppliers or sister plants where people from other cultures have to interact and collaborate effectively.

Awareness of our cultural differences has become a critical topic to help avoid costly misunderstandings that are still impacting the way we get things done. Beside the technical skills required to remain competitive, we are increasingly requiring communication and intercultural skills.

Our half-day seminar will provide you with the practical knowledge, tools and tips you need to understand how culture drives our behaviors and how to improve the way we do business together.

What you will learn

• Why investing time to form personal relationships with your Mexican partners quickly pays off.
• How to ensure your message is understood clearly. “Yes, I understood you” might create problems.
• Apply lean concepts such as standard work, PDCA and root cause analysis to improve your intercultural communication process.
• How to use a framework to enable discussing intercultural differences in a respectful way and helps drive excellent collaboration.

Who should attend

• Supply Chain
  
• Human Resources
• Supplier Quality
• Project Management
• Executives
• Other functions that interact with personnel from Mexico
  

• Low vs. high context cultures: the subtle differences in patterns of communications that affect how we get the job done
• Individualist and collectivist cultures: what we value most and how it relates to better teamwork
• Low vs. high power distance: how people interact when the leader is in the room
• Monochronic time vs. polychronic time: is one task at a time or multitasking best?

10:45am - Break

11:00am - Breaking the ice, establishing relationships and creating trust

• How to create agreements to ensure a clear shared understanding
• Keeping the focus on execution while maintaining respect
• Effective face to face and virtual meetings
• Key technical words you should know in Spanish

12:15pm - Questions and Recommendations

12:30pm - Seminar conclusion

Onsite Workshops at your company are also available