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Mid-America Library Alliance 

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Motivation Techniques to Boost Performance Webcast 

This is a 30 minute pre-recorded webcast. With our online anytime format, you will immediately receive the link to the webcast, password and the link to the webcast handout upon successful registration. You do not need any special software to view and listen, just a computer!  Since passwords are changed frequently, we suggest viewing the webcast as soon as possible after registering.


If someone who works for you sees you coming, do they smile because they expect praise and gratitude, or do they visibly wince? Positive reinforcement is a proven method of improving productivity; the trick is tailoring it to your workplace so it is specific, sincere, and effective.

Ten Steps:

  • The 90% rule: Most interactions need to be positive.
  • Be concrete, not just, “You are doing a good job”.
  • Tie what the employee is doing to the big picture: how their work contributes to the goals of the strategic plan.
  • Ask for advice, and find reasons to act on it!
  • Provide budget information, and let them choose how to spend it.
  • Be positive, even when someone is in the disciplinary process.
  • Don’t forget the quiet, competent people; they need praise as well.
  • Written thank-you notes are still powerful tools.
  • Publicly boast about the staff in print and in person.
  • Fight for their money!


  1. Focus on what employees and co-workers are doing right.
  2. Improve productivity on old projects.
  3. Increase job satisfaction and good employee retention.
  4. Increase initiative; employees more likely to speak up about problems and solutions.
  5. Shift culture to more positive place to work: reduce negativity as entertainment. 




Pat Wagner has been a trainer, educator, and consultant for 40 years, having worked with clients in 48 states and Canada. She is a manager and producer at Pattern Research, Inc. Pat likes to find the essence in models of human behavior and organizational design and build effective and engaging formats for learning: face-to-face, in print, and online. She has been a poet, playwright, printer, publisher, and graphic designer, and loves books, gardens, and the arts.


Each registration entitles the registrant only to access the webcast. Registrations may not be shared in any way or viewed in a group setting. You may not broadcast or redistribute in any way without prior approval from Mid-America Library Alliance. That includes, but is not limited to, displaying webcast via projector, large screen tv, or overhead projector.

  • MALA Member: $15.00
  • Non-Member: $30.00

MALA Webcast Billing/Refund/Credit Policy:  We prefer all webcasts to be prepaid.  If you prefer to be billed, there is a $5 charge for this service.