Temenos Compliance KnowledgeShare

April 2016

Orlando, FL 

 

Registration for the April 2016 Temenos Compliance KnowledgeShare has closed and the room block has sold out! If interested in adding your name to the wait list for the April event, please contact Steve McAnany at smcanany@temenos.com. We look forward to seeing everyone who registered in just a few weeks!

Join us April 18-21 for a Temenos Compliance KnowledgeShare taking place at the Gaylord Palms Resort & Convention Center in Orlando, FL. The cost to register is $795 for TriComply members and $995 for non-members. 

Not looking for a complete training? Join us only for the days you need — day one will focus on Deposits, day two will cover BSA/AML & Compliance Management, and days three and four will focus on Lending. Day-pass trainings are available for $250 each.

Register Now! 

Exciting Announcement!

The April KnowledgeShare will be held in conjunction with the annual Temenos Client Educational Conference, which is expected to draw hundreds of attendees from leading financial institutions across North America. Experience the heightened opportunities to network with attendees, exhibitors and staff during exclusive events only offered as part of this conference including Monday's Welcome Reception and Wednesday's Casino Night!

---

Agenda Overview

We are pleased to announce the anticipated agenda for April's Temenos Compliance KnowledgeShare. We have designed a program to incorporate Deposits, BSA/AML, Compliance Management and Lending. As always, the agenda may be adjusted prior to the event to ensure we can bring you the most relevant and current information based on the potential regulatory changes as well as the latest hot topics in compliance.

Day 1 - Deposits

Rolling Out a New Deposit Product or Service

Management wants to add a new deposit product or service to generate new revenue, increase loan-to-deposit ratios or just to compete with the institution down the street. New products and services can offer great opportunities for financial institutions to innovate and connect with their account holders whilst providing value-added service. However, all that may be easier said than done. Join us as we explore key factors that examiners have found in successful product development. When considered prior to rollout, management should be able to identify and mitigate risks and avoid costly blunders.

Preauthorizations, Stop Payments and Revocation

Regulation E addresses preauthorized electronic funds transfer transactions and stop payment orders. However, when your account holder wants you to stop paying a third-party, what do they really mean? During this session, we will look at the regulation and NACHA influences on what you should be asking your account holder.

Is It Unauthorized?

Calculating Regulation E unauthorized transaction liability limits continues to be a struggle. Tired and frustrated with trying to figure out who is liable for what and when? During this session, we will walk through what is an error, unauthorized transaction, provisional crediting, liability limits and how to calculate the math.

Deposit Stew

Where new regulations are still pending and issues still arising under existing rules, this session will be filled with deposit issues from excess transactions, overdrafts, holds, periodic statements and adverse actions!

UD(A)AP and Deposits

We will look at both UDAP and UDAAP, including current examiner trends. Then, we will take a fresh look at the basics of promoting your deposit products but focus on the best practice for additional disclosures – the ones not specified in the rules, which can be the ones that hurt the most.

Examiner Trends and Emerging Risks

Knowing what examiners are saying is essential to any compliance program. Join us as we examine key examiner Deposit trends and emerging risks gathered from other institutions, examiners and issued consent orders. A valuable session for operations and management alike!

Networking Event: Opening Ceremony & Welcome Reception

KnowledgeShare attendees will have the opportunity to join the broader Temenos Client Educational Conference by joining us the evening of Monday, April 18 for the client conference's Opening Ceremony and Welcome Reception, starting at 4:30 p.m. Don't miss this perfect opportunity to hear the latest industry news as well as what has been going on with the company while networking with fellow attendees and Temenos staff.

Day 2 - BSA/AML & Compliance Management

Financial Crime: A New Look

Structuring and kiting were easy to identify when compared to the innovative evolution of today’s financial crimes. The proliferation of hacking, identity theft, human trafficking and terrorist financing, to name but a few, gives rise to red flags for new crimes and new criminals that institutions need to consider. Join us as we explore new considerations for your BSA/AML program to fight financial crime.

Customer Due Diligence: Really Getting to Know Your Customer

When was the last time you re-examined your customer due diligence and enhanced due diligence policies and procedures? Have you considered the anticipated customer due diligence proposals? Getting to know your customers is a critical component of any BSA/AML program. One key challenge BSA officers face is the “That’s too personal; I’m not going to ask someone that” syndrome. This session will highlight key considerations of CDD that both deposit and lending staff need to know to ensure compliance with BSA/AML rules and your institution’s policy.

Building a Robust BSA/AML Compliance Risk Assessment

BSA/AML scrutiny is on the rise – and with good reason. Failure to thoroughly identify the institution’s BSA/AML risk could leave the organization open to unwittingly participating in financing terrorism, money laundering or other criminal activity. A meaningful risk assessment is a key tool to identify, prioritize and ultimately manage the institution’s risk. There are numerous elements to consider when creating a risk assessment. Join this session to look at key considerations for a robust BSA/AML compliance risk assessment.

Key BSA/AML Examiner Trends

Join us to gain insight on the latest examiner trends, consent orders, feedback and insight in the BSA/AML areas.

Cybersecurity: Not Just an IT Issue

No matter where we look these days, cybersecurity is a leading topic in the financial services industry. Despite its title, cybersecurity is not just about technology. Chances are a breach in your institution’s technology may very well impact a number of compliance and BSA areas. We will explore the impact cybersecurity issues have on compliance and BSA, such as privacy, unauthorized transactions and more.

Compliance Management Essentials

Join us as we review the requirements for a compliance management program, regulatory change management control and order of rule precedence. With the volume of regulatory changes, it is essential to re-assess your compliance management program to ensure it is commensurate with your size, offerings, etc.

Managing Complaints: An Effective Complaint Management Program

When Mr. or Mrs. Jones had an issue, you took care of it; end of story. But, with today’s vast technology and apps along with the CFPB’s taunt of “Complain Here”, institutions must have a strong Complaint Management Program to ensure an effective response process. We will look at key components of an effective complaint management program, including distinguishing complaint vs. inquiry vs. error resolution.

Days 3 & 4 - Lending

Commercial Lending Compliance: Don't let it Slip through the Cracks

With so much focus on consumer lending, it is easy to have commercial lending compliance go by the wayside. There may not be the volumes of compliance regulations for commercial lending, but the ones there are can pack a hefty fine punch. Let us help you keep your commercial lending compliance on track with key regulations.

Regulation O: Insider Lending

Lending to insiders can be a challenge from definitions to dollar amounts, and examiners have a critical eye when it comes to insider abuse. During this session, we will break down the definitions, which of those definitions apply when, dollar limits and more.

Protecting Our Servicemembers: The Military Lending Act

In recent years, we have seen the crackdown on unfair, deceptive and abusive acts and practices inflicted on our brave men and women of the military. The regulatory agencies and state actions send a clear message to the lending industry: Federal and State agencies will be vigilant about holding financial institutions accountable for providing the protections our servicemembers and veterans have earned through their selfless service to our nation. And actions speak louder than words.

The Military Lending Act will close many of the loopholes that allowed such unscrupulous lenders to skirt the rules but unfortunately impact all lenders. Join us as we look at what is required to ensure compliance this October 2016 with the new MLA rules.

RESPA Section 8: Are you sure your Marketing Services Agreement is compliant?

When it comes to mitigating risk, most institutions go above and beyond to avoid a RESPA Section 8 violation. Depending on the structure and the practices that follow a marketing service agreement, your institution could be exposed to substantial risks of violating the prohibition on kickbacks and referrals. We will examine the CFPB’s 2015-05 Bulletin on RESPA Section 8 as well as the key consent order making lenders reconsider their "partnerships" and "preferred providers".

TRID Bucket Challenge

What fees go where and when, and oops there may be a cure to go with that – the pangs of TRID still abound. Join us as we look at key scenarios to review which fees are subject to which tolerance buckets and when.

TRID: Calculating Cash to Close

The regulation requires specific math calculations that are impractical for real-world loans. We will explore the alternative ways to completing the cash to close section on the Loan Estimate and Closing Disclosure to ensure your numbers are disclosed correctly.

Before You Say "No": Taking Adverse Action

Policies, procedures and practices for taking adverse action continue to be examiner hot buttons. Join us as we review the requirements, highlight key gotchas and how to avoid them.  We will even touch on FCRA accuracy and integrity issues that are often lurking in adverse actions.

TRID & the Construction Loan

You have a construction/perm loan with a one-time close; a regulation that is not so friendly to accommodate. What should you do? We will step through completing the LE and the CD for a one-time construction loan during the session and provide a completed example for you to follow along and take back for reference.

TRID Monitoring

You have been so caught up in making sure the disclosures were coming out right that you have not had a chance to really go back and monitor or audit your TRID processes and disclosures. We will help you identify key areas to be monitoring to ensure compliance and document potential civil exposure.

HMDA Haven

Before we know it, the new HMDA rules will be upon us. We will explore ways to mitigate current errors and highlight the new rules.

Flood Escrows

The new flood escrow requirements have many exceptions and exemptions. However, qualifying for certain exemptions is not a once and done; ongoing monitoring is required. We will review the new escrow requirements, what you need to be doing to ensure compliance and what happens if you no longer meet an exemption.

Key Lending Examiner Trends

Join us to gain insight on the latest examiner trends, consent orders, feedback and insight in the Lending area.

Networking Event: Casino Night!

Mark your calendars and join us the evening of Wednesday, April 20th for Casino Night which is being hosted as part of the Temenos Client Educational Conference. This event is taking place at the Gaylord Palms and will offer fun games, delicious food, fantastic entertainment and ample time to network. This occassion will be a great way to enjoy your last evening before the final day of sessions!