Thursday June 16, 2016 from 9:00 AM to 11:00 AM BST
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Mitel City Showroom 
155 Bishopsgate
London EC2M 3TQ
United Kingdom

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Mariola Pasko 
Opus Telecoms

Succeeding in Customer Service Seminar
Prepare for the new mobile consumer

Join our FREE seminar to learn how to successfully transform your customer experience for the digital age. We will examine different customer engagement strategies and look at the technology around contact centres that will allow you to successfully manage the entire customer experience.

Why attend:
The seminar provides a valuable mix of technology insight, strategic advice and networking to help you to meet the changing demands of the new mobile consumer.

09:00 – Registration coffee and breakfast
09:30 – Welcome and introductions from Opus
09:40 – Keynote Speaker Session – Tim Kimber
10:20 – Summary and Questions
10:30 – Product Demonstrations
11.00 – Coffee and carriages