The Metric of Urgency: Using Key Metrics to Link Strategy to Operational Excellence 

The way organizations approach strategic challenges greatly determines their level of success or failure.  Senior leaders are looking for the right results. Process owners and project leaders are challenged to initiate and prioritize new projects on a daily basis. What is needed is organizational alignment around the vital few projects that will actually solve strategic challenges at both the enterprise and the problem level.

Systematic Problem Solving (based on the principles of Lean Six Sigma) moves organizations from the widely accepted but ad hoc practice of executing too many projects and achieving low impact into a systematic process of executing on the vital few projects that will deliver breakthrough change expressed in terms of process performance and financial results that clearly help organizations overcome any strategic challenge.

How does SPS do it? It builds an organization's confidence in its performance improvement effort through the use of a systematic process. The key process component is to identify a leading process indicator called the Metric of Urgency to create alignment between strategic challenges and the vital few projects that matter.

Join Edwin Boon and Michael Gratz from the Rendement Group and learn how to select the key metrics that deliver the change that matters.  Explore problem statements, leading and lagging metrics, and how your organization can create Meaningful Impact by staying focused on the vital few projects.

This highly interactive workshop will use simulation and facilitated exercises to allow participants to apply the tools taught throughout the day.

About Your Facilitators
Edwin Boon developed his problem solving skills at world-class companies including Dun & Bradstreet, Hertz, GE and more recently, Sleep Number.  He has global experience as CFO and COO, with a broad background in Finance, Operations, Lean Six Sigma and IT.  He is a GE- certified Six Sigma Black Belt.

Michael Gratz developed his problem solving skills serving in leadership roles as a founder and entrepreneur with multiple early stage and start-up technology companies.  He has experience as a CEO and a broad background in Sales, Marketing, Business and Technology Development, and International Consulting. He is a Baldrige Evaluator with Minnesota's Performance Excellence Network.

Registration Information
Cost for the full day is $325 for WCPE members ($650 for non-members). For those attending in groups of three or four, apply code GROUP3OR4 to receive a $25 discount per person. For those attending in groups of five or more, apply code 5ORMORE to receive a discount of $50 per person.