Jacki Masters
AWWA-PNWS Customer Service Committee
Course Instructor
jacki@mtvewater.com
Ronda Farmer
AWWA-PNWS Customer Service Committee
253.875.5223
rfarmer@spanaway-water.org
1.0 CEUs WA & ID 0.9 CEUs OR
Cost: $150 AWWA Members $190 Non Members
includes course workbook and lunch on day one.
September 21, 2016 8:00 AM - 4:00 PM
September 22, 2016 8:00 AM- 12:00 PM
This course is most effective when there is a good mixture of office and field personnel. We also require that there be representatives from at least 3 different organizations. This ensures that all of the participants interact with a diverse group and receive the most benefit from the class.
Courses do not need to be taken in order. Upon completion of the three course series, participants will receive a Customer Service Certificate from AWWA.