WMABA Brings Process Organization – Be There!

Developing SOP’s is not rocket science, but it is science.

It’s not all about vehicle technology and equipment. You need to also have laser focus on the process of running your business, so it doesn’t run you! Who is responsible for what, what they need to know to do it, and how you hold them accountable are all areas that are key to the success of your operation both from a KPI perspective and from an employee morale perspective. If someone has all the rules and tools, then they can become self-reliant and successful in performing their job.

You’ve heard of ATI?

Automotive Training Institute (ATI) has undoubtedly contacted you about participating in their training workshops. You may not have gotten the call directly if you have a bulldog of a receptionist, but I’m sure they’ve tried. What we’ve done is partnered up to offer you a specialized and unique meeting with actual takeaways for Building SOP’s for Collision Repair and the employee processes.

Being held July 27, at 4pm at the National Coatings & Supplies training center in Manassas Park, VA and presented by Keith Manich, this not only serves as a WMABA Membership meeting, but the continuation of digging deeper into how to produce and follow procedures in your operation.

Have you focused enough to put in place any of the following?

• Detailed task lists for each function
• Job descriptions
• Position measurements
• Auditing processes
• Delegation protocols
• Performance goals

If any one of those areas are something that keeps you up at night, “too busy to think” or asking “why can’t they do this themselves?” then you have only attend this important upcoming meeting to get more information at solving your own problems.

Developing SOP’s is not rocket science, but it is science. If you give outlines to follow of all key areas of each position, along with the detailed description of each, then you are on your way to freeing your entire staff from bombarding you for the ways that make them successful. How can you measure their success? Through identifiable and measurable objectives that are in categories summarized in a performance graph then used to review in set intervals.

Come find out how to better empower and enlighten your shops’ processes, you will undoubtedly learn something new!

FREE for Members / $75 for Non-Members

PAYMENT: Paypal / Visa, Mastercard, Amex; Cash; Check will be accepted. 

Register Now!