Speaker: Carissa Giblin
Conflict is a daily if not hourly challenge for us. With 4 generations in the workplace, frequent personnel changes and ever-evolving requirements from our clients; it’s amazing we are able to accomplish what we do! Disagreements on what to do, how often, how urgently, and to which standards an activity is performed are not going away. This presentation will introduce you to the background on how conflict arises and what you can do in the moment to get closer to the results you need. We will use real-world examples provided by your chapter members to demonstrate the technique.
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