The Power of WOW!
What do your customers remember about working with you? Doing a good job and meeting expectations isn't enough anymore. In the new social marketing world, you have to WOW them. Give them something terrific to talk about!
You will learn:
- What is WOW and how to create it
- Understanding the lifetime value of a customer
- How to get people talking about your business—in the best way!
- The WOW Cycle: Wow, Entice, Engage, Repeat
- Systematize, automate and embed: how to consistently deliver your Wow
- How to use wow to grow your business
Begin now to create Wow experiences that are sustainable, consistent, and that people will talk about!
Contact
Kara Roberts7-Touch Marketing
707-267-5377
kara@7-touchmarketing.com
About the Speaker:
Lisa Smith is a speaker, trainer, and marketing consultant for small businesses. She helps build strong customer relationships and lasting loyalties through email and social media marketing.
Lisa is founder of 7-Touch Marketing, a marketing training and consulting company. She is also an Authorized Local Expert for Constant Contact. As a business owner herself, she understands the unique struggles and triumphs of small businesses.
A very popular speaker, Lisa has trained over 40,000 people across the U.S. to be more successful in business. She developed and taught seminars for Franklin Covey for nearly 20 years, and has been a featured keynote speaker, workshop leader and one-on-one coach. Her passion for email marketing comes from her time as marketing director for a manufacturing business, where she launched a very successful email marketing program.
