Tuesday, February 21, 2017 (Wait Listed)
Wednesday, Febryary 22, 2017 (Wait Listed)
Thursday, February 23, 2017 (Wait Listed)
7:30 a.m. – 8:00 a.m.: Breakfast
8:00 a.m. – 10:15 a.m.: Early Morning Session
10:15 a.m. – 10:30 a.m.: Break
10:30 a.m. – 12:00 p.m. Late Morning Session
12:00 p.m. – 1:00 p.m.: Group Lunch
1:00 p.m. – 2:45 p.m.: Early Afternoon Session
2:45 p.m. – 3:00 p.m.: Break
3:00 p.m. – 5:00 p.m.: Late Afternoon Session
Grand Rapids, MI
Patterson Veterinary University (PVU) unites practice owners, managers and team members with a unified business mindset and provides them with the tools and networking opportunities needed to stay strong amid the challenges of running a veterinary practice today.
The veterinary hospital team is the face of the practice. Their ability to create positive client experiences, every time, will have a lasting impact on the success of the practice. Every member of the team, no matter the length of service or role, will be energized by this experience. Students will learn as a team about improving the client care they deliver by building a platform for service and communication success.
Register now for the PVU - Communication & Customer Service Registration
7:30 a.m. - Breakfast
Class Time: 8:00 a.m. – 5:00 p.m.
Breakfast, lunch and snacks will be provided
8 continuing education credits
4540 E Paris Ave SE
Grand Rapids, MI 49512
$159 per attendee
$139 per attendee, for two or more participants from the same hospital.
Includes all course materials.
*Once registered, we will contact you regarding type of payment
Several nearby lodging options are available; however, overnight
accommodations are not included in the course fee.