Registration Fees: $1,895 per attendee
The workshop fee includes all materials, breakfast for two days, lunch for two days, and dinner on the first night. Attendees are responsible for all of their travel costs and arrangements.
Don't Miss This Highly Interactive Two-Day Workshop
Engaged employees create engaged customers, yet organizations continue to leave employees much less than fully engaged. To reap the benefits of this connection, companies must put in place efforts to raise employee engagement (EE), taking advantage of what Temkin Group calls this the Employee Engagement Virtuous Cycle:
Get out of your office and immerse yourself in a highly interactive two-day Temkin Group workshop. Learn leading-edge approaches to engaging your employees in your customer experience (CX) journey and get out in real-world venues and apply frameworks that you can use to transform your organization.
Attendees will learn how to:
Who should attend?
This workshop is ideal for executives as well as individual contributors who are responsible for raising employee engagement to support the organization’s customer experience strategy. Both CX and HR professionals will benefit from a more practical, disciplined approach to use within their organization.
Why should you attend?
Registration fees: $1,895 per attendee
The workshop fee includes all materials, breakfast for two days, lunch for two days, and dinner on the first night. Attendees are responsible for all of their travel costs and arrangements.
Register soon -- space is limited!
We understand that plans change, so we want to give you as much flexibility as possible. But we also want to make sure that we are prepared for the right number of attendees. So we've developed this cancellation policy:
If you would like to pay via check or have Temkin Group invoice your company, then download and complete this form and either fax it to (617) 663-6124 or email it to workshops@temkingroup.com.
We've blocked a small number of rooms at the Sonesta Coconut Grove Miami. Use this link to book online. You can also call the hotel directly at 1-800-Sonesta and mention our group code "0320TEMKIN."
Here's how Sonesta Coconut Grove Miami is described on its website:
Bask in the deep blue waters of Biscayne Bay and settle in for the ultimate in relaxation. Just minutes away from bustling Miami beach hotels, our secluded getaway surrounded by panoramic water views is an ideal destination when it comes to luxurious nearby Miami hotels.
Temkin Group iis a leading customer experience (CX) research and consulting firm. We help many of the world’s largest brands lead their transformational journeys towards customer-centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners.Our firm combines customer experience thought leadership with a deep understanding of the dynamics of organizations to help accelerate results. Rather than layering on cosmetic changes, we help companies embed practices within their culture by building four critical competencies: Purposeful Leadership, Employee Engagement, Compelling Brand Values, and Customer Connectedness.