Effective Presentation and Facilitation Skills - Jacksonville (01/31/17) 

More and more employees, supervisors, and managers are required to make presentations as part of their job requirements. In order to advance in some organizations, supervisors and managers are being asked to become effective speakers and presenters.

Supervisors and managers need to possess effective facilitation skills. These are the "process" skills that are used to guide and direct key parts of organizing work with groups of people such as meetings, planning sessions, and the training of employees.

Whether it's a meeting (large or small) or a training session, someone has to shape and guide the process of working together so that you meet your goals and accomplish what you've set out to do through an agenda. This session is designed for supervisors and managers to learn both the skills and strategies necessary to make effective presentations and also to facilitate groups of people toward positive outcomes in our team oriented work places.

Participants Will Learn:

• How to organize and structure content for an effective presentation
• Tips on how to overcome stage fright
• How to establish rapport with participants
• How your audience members process information
• How to use body language and nonverbal messages to add variety and clarity to your presentations
• How to appropriately use visual aids
• How to differentiate between process and content activities
• How to increase participation
• How to define and explain the facilitation process
• How to apply adult learning principles
• To better understand group dynamics
• How to use the primary tasks for group meeting preparation
• How to apply the primary tasks for working with a group

Trainer: Michael Clark

Michael Clark has an extensive background in the areas of leadership / management development, quality improvement implementation within organizations, facilitation of problem solving and strategic planning sessions, and evaluation (quantitative and qualitative). He has held leadership positions (Training and Performance Improvement Director) for various State of Florida government agencies for approximately twelve years and has been the President/Owner of MRC Consulting for fourteen years.

Mr. Clark has designed and developed many training programs using the Instructional Systems Design methodology, and has provided over 1000 seminars, workshops, and presentations covering a diverse set of topics (with a focus towards developing leadership skills for managers and supervisors). He has extensive experience conducting various types of needs assessments as well as developing back-end evaluation processes. Besides training, he has extensive experience consulting with organizations regarding performance improvement efforts (which includes small group and one-on-one executive coaching). He has served on numerous advisory groups, such as the select Human Resource Development Advisory Council to the Governor’s Office, which developed policy for the State of Florida Governor’s Civil Service Reform initiative concerning human resource development programs.

Mr. Clark has earned a B. S. degree in Experimental Psychology, a M.Ed., and has completed the course work for a Ph.D. in Educational Administration (with an emphasis in Instructional Systems Design methodology) at Florida State University.

Cost: NEFLIN classes are free of charge for Florida library staff.  Registration is required for all classes and NEFLIN members get priority.