Northwest SBDC 


Thursday, April 27, 2017 from 8:00 AM to 5:00 PM CDT
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8:00am -   8:45am


8:45am -   9:00am

3600 Communication

9:00am - 11:00am


11:am -11:15am

Lunch and Keynote

11:15am - 12:45pm

Problem Solving                                                               

12:45pm -2:45pm


2:45pm -    3:00pm

Coaching Your Employees – Hill, Skill, Will

3:00pm -    4:45pm

Thank You & Closing Remarks / Survey

4:45pm -   5:00pm



The View at Briarcliff, Courtyard Marriott 
4000 N Mulberry Dr
Kansas City, MO 64116

Driving Directions

Additional Information

 Courtyard Kansas City Marriott at Briarcliff 

Client-Based Training through NWMSU

FEE: $497 for 1 person or $895 for 2 people


Premiere Leadership Summit

 During this one day event, three sessions have been designed precisely for the top issues that leaders face. The speakers will utilize case studies and role playing to emphasize verbal professional communication, problem solving skills, and employee coaching techniques.


FEE: $497 for 1 person or $895 for 2 people


Summit Information

3600 Communication - by Randall Resources International

  • Learn how to professionally communicate verbally with the people you report to as well as with the people who report to you.
  • Understand specific etiquette tips that will save you from embarrassment.
  • Additionally, learn and role play communication techniques to ensure that you are keeping employee morale high while being sure that your expectations are understood with your employees.

Keynote - Mr. Will Stuck will use his storytelling talents and comic relief to explain how leaders can relieve stress by laughing at their own stories.

Problem Solving Techniques for Daily Use

  • Learn a methodology that will help you solve problems as they arise during your daily work day.
  • Utilizing case studies, you will learn and practice the methodology to solve problems

Coaching Your Employees Using the “Hill, Will, and Skill” Method

  • What it means to be the leader; model it, speak it, enforce it.
  • Accountability as a leader; making yourself accountable
  • Coaching techniques to guide you with improving your employees’ performance. Examples include identifying the problem and challenges/barriers, set goals and timelines for improvement, make sure you are understood and agree on a plan of improvement, etc.
  • Interaction with participants to emphasize learning



Rebecca Lobina 
Northwest Missouri State University