Social Media Basics:
Your Social Media Strategy 
Lunch and Learn at SCORE 

Do you want learn to use the social media to grow your business? Attend to learn practical solutions for engaging customers, attracting new clients, and uncovering value through customer reviews.

You will leave knowing how to best navigate the ever-changing social media space, how to develop high-quality content to engage customers and attract new clients, and how to uncover value when responding to customer reviews. Participants receive a packet with key points and exercises to complete, so they leave with tasks accomplished. The presentation includes real-life examples, best practices, and practical solutions so entrepreneurs leave with tangible actions they can apply immediately to impact their presence online. Key topics include:

• How to use social media as an extension of great customer service.
• How to search and claim your business online
• How to optimize your social media pages
• How customer review sites (Google+ and Yelp) play a role in your business
• How to find your ‘voice’ and respond to reviews (even the negative ones!)

Kristin brings a colorful background in event management, education, and leadership to her position. She began her career working as a regional manager for a national clothing retailer and was part of the travel team to launch new store locations in expanding markets. In addition, she worked for a private college developing events and educational programs that encouraged community involvement and brand awareness. Throughout her career, Kristin has been a thought-leader and has brought measurable success to the teams and companies she has worked with.

Contact Information: 
Office: (512) 592-4107
Email: Kristin.Booth@MainStreetHub.com