Tuesday, March 21, 2017 from 9:30 AM to 3:00 PM EDT
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Franklin Country Club 
672 East Central Street
Franklin, MA 02038

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NECCF Board Member 

NECCF Spring Forum

Associate Engagement

Exclusively Sponsored by 

The NorthEast Contact Center Forum presents the Spring Forum on March 21,  2017. The event will be hosted at the Franklin Country Club located in Franklin, MA. As always, we will have robust learning sessions, plenty of networking time, continental breakfast, fabulous buffet lunch, raffle prizes and giveaways galore.

Event Agenda: 

9:30 am Registration, Continental Breakfast, Interactive Networking Activity

10:00 am Creating a Culture of Engagement
Presented by Andrea Forsht, Director, Employee Engagement, DentaQuest

11:00 am Presentation with Serenova

12:00 pm Buffet Luncheon

1:00 pm Developing the Leaders Around You
Presented by Diane Cole, The John Maxwell Team

2:00 pm Peer-to-Peer Roundtable Discussions

2:45 pm Closing Remarks, Survey Collection, Raffle Prizes Distributed

3:00 pm Event Concludes