NECCF Spring Forum
Associate Engagement
Exclusively Sponsored by
The NorthEast Contact Center Forum presents the Spring Forum on March 21, 2017. The event will be hosted at the Franklin Country Club located in Franklin, MA. As always, we will have robust learning sessions, plenty of networking time, continental breakfast, fabulous buffet lunch, raffle prizes and giveaways galore.
Event Agenda:
9:30 am Registration, Continental Breakfast, Interactive Networking Activity10:00 am Creating a Culture of Engagement
Presented by Andrea Forsht, Director, Employee Engagement, DentaQuest
Presented by Andrea Forsht, Director, Employee Engagement, DentaQuest
11:00 am Presentation with Serenova
12:00 pm Buffet Luncheon
1:00 pm Developing the Leaders Around You
Presented by Diane Cole, The John Maxwell Team
Presented by Diane Cole, The John Maxwell Team
2:00 pm Peer-to-Peer Roundtable Discussions
2:45 pm Closing Remarks, Survey Collection, Raffle Prizes Distributed
3:00 pm Event Concludes
3:00 pm Event Concludes