Managing staff and associates for success 

If you have a team, part of your role is being the leader and manager – which sometimes feels quite daunting! Join Celia and Louise for a fun, interactive day where our HR expert, Louise will help you to feel confident about managing your team and share loads of fantastic, effective techniques and templates to make managing easy.

Do you want:

• A motivated, engaged team?
• To feel confident as a leader and manager?
• Set and manage expectations effectively?
• Feel confident about giving and receiving feedback?

If you answered YES to any of these questions then spending a day with Painless Practice and Louise Farrell, our HR expert, is the right thing to do!

This course is designed for Practice Owners. At the end of the day, you will have a toolkit on hand to support you in communicating more effectively, having 1-2-1s, setting objectives and giving and receiving feedback confidently with your team.

Previous participants had this to say:

“I’ve run my own practice for 14 years and attending this workshop has been inspirational. We all need little nuggets of information to fill a knowledge gap, remind us of principles we’d forgotten, but also to discuss issues with fellow practitioners. The information was presented in a concise, palatable manner that kept my attention all day – a win in itself! If you manage people then this is one day you can’t afford to miss.”

“This course gave me some structure to use when resolving conflict or underperformance issues. I found the suggested format for 1-2-1 reviews very helpful – especially for associates. I feel these helpful tips will help me manage my staff better.”

 “I enjoyed the experience of meeting other practitioners with similar concerns and challenges. Celia and Louise helped hone down topics enabling me to feel confident about confronting and dealing with poor performance issues; motivating and encouraging both poor and good performance.”

 “This was an excellent course with great facilitators. I learned lots of good ideas on managing staff and associates which I hope to go away and practice painlessly.”

 “The day has given me the tools to go and implements some changes I need to make. The small group was excellent allowing it to be relevant to each individual.”

Register Now!