Saturdays, April 22, May 6 and 13, 2017

(8:30 am - 5 pm)


International Technological University (ITU)

2711 North First Street

San Jose, CA 95134


Soly Paterson

Soly Paterson, CMQ/OE, CSSBB
Course Coordinator 
ASQ Silicon Valley - Section 0613 
course-coordinator@asq-silicon-valley.org | 408.410.3934

Suzanne Geiss

Susie Geiss
Education Committee Chair
ASQ Silicon Valley - Section 0613 

Michele Harms

Michele Harms
Recertification Chair
ASQ Silicon Valley - Section 0613 



C104 - Certified Quality Auditor (CQA) April 2017 

This course is designed for those who understand the principles of product and service quality evaluation and control.

*This course is designed to supplement the knowledge of the individual having met the requirements for certification and is not designed to teach the entire body of knowledge.

  • CQA Certification requires that you must have eight years of on-the-job experience in one or more of the areas of the Certified Quality Auditor Body of Knowledge.
  • A minimum of three years of this experience must be in a decision-making position. “Decision-making” is defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome.  Note: This may or may not include management or supervisory positions.
  • If you were ever certified by ASQ as a Quality Engineer, Reliability Engineer, Software Quality Engineer or Quality Manager, experience used to qualify for certification in these fields applies to certification as a Quality Auditor.  
  • Knowledge of Statistical methods and Quality Management Systems useful.
  • If you have completed a degree from a college, university or technical school with accreditation accepted by ASQ, part of the eight-year experience requirement will be waived.
  • Please consult the ASQ website for more details on CQA Test requirements, or call 800-248-1946.

Instructor George Marcel

ASQSV Official Logo  

Instructor Bio

  • George J. Marcel, has over 30 years’ experience in Quality Assurance Systems in multiple industries (including medical device, biotech, automotive, commercial, green tech (wind power), and other high-tech industries) as a quality professional in roles as director, manager, engineer, supervisor, and project manager.  His past non-medical industry employers include Rockwell International, Kenetech Windpower, and Sun Microsystems.  Quality implementation focus on industry compliance, customer requirements, and quality improvement tools.
  • With over 15 years’ direct experience the medical device industry including multiple start-ups, George has hands on experience in implementing quality management systems and projects from initial development to implementing correction in commercial systems (that required revision due to non-compliance or other gaps including multiple FDA Warning letter responses).  George has worked on five PMA projects and multiple other product regulatory submissions.
  • George is a senior member of ASQ for over 25 years as well as RAPS and many other professional organizations. George has attained multiple ASQ certifications (7) including all regulated health industry focused accreditation: Certified Biomedical Auditor (CBA), Certified HACCP Auditor (CHA), and Certified Pharmaceutical GMP Professional (CPGP).    He has served as past examiner for the Malcolm Baldrige National Quality Award (MBNQA).    Education background:  Michigan State University, Oakland University, University of Michigan – Dearborn, and University of California – Berkley.


                                                     George Marcel  


Course Times

Saturdays: April 22, May 6 and 13, 2017 (8:30 am - 5 pm)


Course Details

Prerequisites: Please See Above!       
Hardware: A simple calculator will be sufficient to perform all calculations in the exam. Examinees may have a back-up calculator if necessary. 
Software: N/A
Required Materials: 

- Proof of online Payment 

- Pencil & Paper or laptop/tablet if you prefer

- A calculator without an alpha-numeric keyboard

- If you are an ASQ member, a current-dated ASQ Membership ID

- Valid ID(s): sites may require US citizens to provide a Driver's License or a State-Issued ID; if you are not a US citizen you must bring 2 valid forms of identification

- CQA Primer & CQA Solution Text.  Both are available from the Quality Council of Indiana.  To order please go to:  www.qualitycouncil.com  **Please order at least 2 weeks prior to course to ensure it arrives in time.

Suggested Materials: 

- CQA Electronic Exam CD, is also available on the Quality Council of Indiana website, and similar products are available from The ASQ website under The Quality Press section.

"The ASQ Auditing Handbook" and similar products are available from The ASQ website under The Quality Press section

Learning Method: Lectures, teams, case studies, hands on approach
Class Time: 24 hours
Class Size:  25 max. participants
Facilities: Room with PC projector, whiteboard, etc.