B108 - Complaint Handling
Overview
- To discuss the mechanics of conducting a recall with a focus on the practical side of this activity and the level of detail the FDA requirements will be. This will cover both U.S and International requirements.
- (21 CFR Sections 806 and 810)
- How to decide if a recall is necessary
- What the FDA expectations will be?
- Effectively following up on the recall
- Closing the recall activity
- Script development for discussions with customers affected by the recall
- Practice in interpreting regulations
- Develop a usable resume that adapts the participants' current skills to the Biomedical industry
- Interact with industry professionals on a personal basis
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Instructor Bill Kurani
Instructor Bio
- Mr. Bill Kurani has years of experience in product design, development, clinical trials, verification, validation, process validation & launch. Implemented Software Life Cycle based on IEC 62304, 60601, 61010, and GAMP and provided validation services.
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Course Times
8:00 a.m - 5:00 p.m.
Lunch Break: 12:00 - 1:00 p.m.
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Prerequisites: None
Hardware: N/A | Software: N/A
Required Materials:
- Proof of online Payment
- Pencil & Paper or laptop/tablet if you prefer
- If you are an ASQ member, a current-dated ASQ Membership ID
- Valid ID(s): sites may require US citizens to provide a Driver's License or a State-Issued ID; if you are not a US citizen you must bring 2 valid forms of identification
Learning Method: Lectures, teams, case studies, hands on approach, class discussions and examples
Class Time: 8 hours
Class Size: 25 max. participants
Facilities: Room with PC projector, whiteboard, etc.
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