Saturday, June 24, 2017 from 8:00 AM to 5:00 PM PDT
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International Technological University (ITU) 
2711 North First Street
San Jose, CA 95134





Azadeh Adibi
Course Coordinator 
ASQ Silicon Valley - Section 0613 



Suzanne Geiss

Susie Geiss
Education  Chair
ASQ Silicon Valley - Section 0613 




B101 - Basic Quality Management 

  • Role of “quality” in the 21st Century; skills required; definitions; Overview of Basic Quality Tools – their use and applications: Cause & Effect diagram; Check sheet; Control Charts; Histogram; Pareto chart; Scatter diagram; Stratification; Review of Advanced Tools and their use & applications: FMEA, FTA, HACCP; Regression analysis; Force Field Analysis; Process Capability; Problem Solving; IDEFO; Deployment Flows.

Instructor George Marcel

George Marcel

Instructor Bio

  • George J. Marcel, has over 30 years’ experience in Quality Assurance Systems in multiple industries (including medical device, biotech, automotive, commercial, green tech (wind power), and other high-tech industries) as a quality professional in roles as director, manager, engineer, supervisor, and project manager.  His past non-medical industry employers include Rockwell International, Kenetech Windpower, and Sun Microsystems.  Quality implementation focus on industry compliance, customer requirements, and quality improvement tools.
  • With over 15 years’ direct experience the medical device industry including multiple start-ups, George has hands on experience in implementing quality management systems and projects from initial development to implementing correction in commercial systems (that required revision due to non-compliance or other gaps including multiple FDA Warning letter responses).  George has worked on five PMA projects and multiple other product regulatory submissions.
  • George is a senior member of ASQ for over 25 years as well as RAPS and many other professional organizations. George has attained multiple ASQ certifications (7) including all regulated health industry focused accreditation: Certified Biomedical Auditor (CBA), Certified HACCP Auditor (CHA), and Certified Pharmaceutical GMP Professional (CPGP).    He has served as past examiner for the Malcolm Baldrige National Quality Award (MBNQA).    Education background:  Michigan State University, Oakland University, University of Michigan – Dearborn, and University of California – Berkley.


Course Times

8:00 a.m - 5:00 p.m.

Lunch Break: 12:00 - 1:00 p.m.


Course Details

Prerequisites: None                  
Hardware: N/A       Software: N/A                              
Required Materials: 

- Proof of online Payment 

- Pencil & Paper or laptop/tablet if you prefer

- If you are an ASQ member, a current-dated ASQ Membership ID

- Valid ID(s): sites may require US citizens to provide a Driver's License or a State-Issued ID; if you are not a US citizen you must bring 2 valid forms of identification

Learning Method: Lectures, teams, case studies, hands on approach
Class Time: 8 hours
Class Size:  25 max. participants
Facilities: Room with PC projector, whiteboard, etc.