Tuesday, April 4, 2017 from 2:00 PM to 5:00 PM MDT
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Bow Valley College North Campus (Room N231) 
345 - 6 Avenue SE
Calgary, AB T2G 4V1

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Emily Dymchuk, Program Coordinator
Institute for Continuing Care Education and Research
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ICCER Networking Event: The Importance of Communication in Person-Centred Care

Please join the Institute for Continuing Care Education and Research and its Calgary-based member organizations, Bow Valley College, Bethany Care Society, Wing Kei Care Centre, Extendicare & Carewest, for an afternoon of rich discussion on the importance of communication in person-centred care. Our speakers will touch on the attitudes that impact caring for those with responsive behaviours, as well as share findings from an ICCER-funded project related to communication strategies for LPNs. An opportunity to network over coffee and snacks included! This event is FREE for ICCER member organizations* and individual ICCER members (new!). A $25 charge per person is required to attend for non-ICCER members. See the list of member organizations below!


Please arrive before 2:00 PM to take your seat!

2:00-2:15 PM: Introductions - Sandra Woodhead Lyons (ED, ICCER)

2:15-3:30 PM: Speaker presentations:

  • Donna Devlin, Educational Consultant, Geriatric Mental Health, Calgary Region, AHS 

"Curiosity" and Person-Centred Care in Continuing Care: A mindful, reflective skill and approach that is full of wonder!

Donna Devlin's passion is people and the human spirit. She is the author of Magic Moments in Health Care - Making a Difference One Moment to the Next. She is also a contributing author of a book entitled Awakening the Work Place Volume 2. Donna has over 31 years of community mental health experience and is a Registered Psychiatric Nurse with a Masters of Education in Adult & Workplace Learning from the University of Calgary. Donna was nominated for an International Human Interaction Best Practice - Spirit of Caring Award. She is currently an Educational Consultant and on the leadership team in Geriatric Mental Health, Calgary Region for Alberta Health Services.

  • Gail Thauberger, Coordinator, HCA, RTA & NM Programs, School of Health & Wellness, Bow Valley College 

Connecting with People with Dementia: Quality health care is critical and the future will require changes to the process of care given. Leadership of nurses and connections with patients, clients, and residents will be critical. This project provides a leadership platform through communication strategies in a collaborative environment with the use of a toolkit. Navigation with the communication toolkit will help LPNs forge the pathway toward a successful future in healthcare and support HCAs to engage and connect with those they care for. 

Gail Thauberger completed her LPN and RN education in Regina and her M.Ed. at the University of Calgary. Since joining Bow Valley College, Gail has worked throughout southern Alberta with various rural and urban Practical Nurse programs, teaching classrooms, lab and clinical courses, and in several Program Coordinator roles. Gail is currently the Coordinator of the Health Care Aide, Recreation Therapy Aide and Nutrition Manager Certificate programs. Gail is passionate in her belief that everyone needs to be provided with opportunities to learn and for success, all the while encouraging accountability and striving for one's best. She is consistently motivated by the mantra "Change is..." and works diligently to incorporate new experiences into evidence-based experiences, and has fun while she does it!

3:30-3:50 PM: Coffee break and networking (refreshments will be served)

3:50-4:40 PM: Table discussions (rotating) - Each table will have the opportunity to speak more with the presenters and other participants on the topics of the day.

4:40-5:00 PM: Large group discussion to debrief and wrap-up the session.



Register now! 


Paid registration cancellations must be received no later than 3 business days before the event. If you can no longer attend, please cancel your registration or contact Emily Dymchuk. Cancellations received prior to 3 business days will result in a refund of amount paid, less a 10% administrative fee. Cancellations received 3 or less working days prior to the event are subject to a fee equivalent to 50% of the registration fee. There is a "no show, no refund" policy in effect. We do accept replacements to attend in the registrants place if you can no longer attend. For further information on the refund policy, click here.


*ICCER member organizations: Ashbourne, Bethany Care Society, Bow Valley College, CapitalCare, Carewest, College of Licensed Practical Nurses of Alberta (staff only), Excel Society, Extendicare, Keyano College, Lifestyle Options, NorQuest College, Shepherd's Care Foundation, Sherwood Care, St. Michael's Health Group, University of Alberta, Wing Kei Nursing Home

Note: Staff, faculty, and students of ICCER member organizations* are already considered ICCER members and are eligible for all member benefits. Purchase of individual membership is not refundable.