Westcoast Child Care Resource Centre

Contact

Rosa Ng 
Westcoast Child Care Resource Centre 
rng@wstcoast.org 
604-709-5661 EXT 221 

When

Saturday June 10, 2017 from 10:30 AM to 3:00 PM PDT
Add to Calendar 

Where

Westcoast Child Care Resource Centre 
2772 East Broadway
Vancouver, BC V5M 1Y8
 

 
Driving Directions 
Join My Mailing List

Resolving Challenging Issues with Families

Saturday June 10, 2017     

Time: 10:30 am – 3:00 pm          4 hours training                

 Fee: $65.00     FCC Fee: $50.00 (Promo Code)                                         

Communicating with families on tough and sensitive issues can be a challenge for most of us. Positive communication and clear policies and procedures are crucial to quality service in child care.

Objectives:

  • To explore factors for consideration when solving challenging issues with families.
  • To discuss some key factors in oral and written communication that will help us plan for successful outcomes.

Suitable for intermediate and experienced early learning child care professionals working with infant/toddler, preschool and school age children, including children with extra support needs, parents, adult instructors and administrators.

Presenter: Christine Hibbert. Christine has been the executive director at Jericho Kid’s Club for 18 years. Christine co-wrote “Key Elements of School Age Care” and teaches many aspects of child care delivery and administration. 

  • Bring a bag lunch (1/2 hour lunch)
Registration starts: February 1, 2017

Please mark this date on your calendar, as we will not send a reminder.


Refund and Cancellation Policy:

  1. Requests for cancellations must be received at least 3 business days prior to the workshop date to get a refund, minus any Administration Fees.
  2.  All refunds are subject to a $10 Administration Fee.
  3. No monies will be refunded or credits offered once the workshop or course starts.
  4. Westcoast may cancel a workshop or course at any time. Registrants will be notified and receive a full refund.
  5. By submitting this online participants declare they have read, understood and agree with this policy.

 

Workshop Policies:
  1. It is the participants’ responsibility to check if certificates of participation will be accepted by the ECE Registry. http://www.mcf.gov.bc.ca/childcare/ece/  phone 1-888-338-6622  email eceregistry@gov.bc.ca
  2. It is the participants’ responsibility to read the workshop description and objectives and make sure the training selected is suitable to their learning needs. If you have a question, call us before registering.
  3. Only Vancouver CCRR Registered LNRs or Vancouver Licensed Family Child Care Providers qualify to pay the FCC Fee and will need a Promo Code received by email to register. Be sure to use this Promo Code when registering, as no fee adjustments can be made after registration is confirmed.
  4. Seats are limited. Registrations are accepted on a first come, first served basis.
  5. Payment must be made at time of registration to reserve your seat.
  6. Mark dates on your calendar. We will not send reminders.
  7. Doors close 15 minutes after start time in respect to presenter and participants.
  8. Latecomers who arrive after 15 minutes may not be admitted and will not receive a certificate.
  9. We are unable to accommodate children during workshop time. Please make child care arrangements. 
  10. Participants must stay for the full workshop to receive a certificate of participation, which will be provided at the end.
  11. There is a $15 charge to reprint a certificate or receipt for up to 1 year from the workshop date.
  12. These are non-credit workshops (cannot be applied towards the completion of a certificate, diploma or degree).
  13. Receipts and handouts are always sent by email.
  14. Westcoast encourages a scent free environment.

Note: If the workshop is full, you can phone us to be placed on the wait list.