Wednesday, May 10, 2017 from 8:30 AM to 3:00 PM EDT
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The Publick House Historic Inn 
277 Main Street
Sturbridge, MA 01566

Driving Directions 

Cancellation Policy

Refunds will be issued for the full amount minus a $30 administration fee if received in writing by May 1, 2017. Refunds cannot be issued after May 1st.

Photography Disclaimer

CTSSA & MASSA reserve the right to use your image or likeness in any pictures taken by staff or Board members, unless an express written request is received by May 1, 2017.

Event Cancellation by CTSSA & MASSA

CTSSA & MASSA reserve the right to cancel an event due to any circumstance which would make the event non-viable. If CTSSA & MASSA cancel an event, registrants will be offered a full refund. Should the event be postponed, CTSSA & MASSA have the right to either issue a full refund or transfer registration to the same event at the future date.


Courtney Long 
Massachusetts & Connecticut Self Storage Associations 

The Competitive Advantage: Six Areas to Focus on
to Give Your Facility an Edge Over the Competition 

Join CTSSA and MASSA at our annual Spring Retreat for a day of education and networking!

We're mixing it up this year by adding in an interactive element for the majority of the event. Hear from our Group Leaders in the morning, then get ready to be a part of the education! Each table will work with a Group Leader to answer a series of questions based on the six areas of focus. After lunch, each table will present the answer that coordinates with their Group Leader, followed by overall group discussion, feedback, and brainstorming.

The six areas of focus and their corresponding Group Leaders are:

  1. Revenue Enhancement - Damon Emerson, StorSmart Insurance
  2. Marketing - Charlie Fritts, SIMI
  3. First Impressions & Curb Appeal - Charlie Fritts, SIMI
  4. Staff Training - Scot Vayo, Prime Storage Group
  5. Defaulted Payments & Liens - Steve Tranni, Stor-U-Self
  6. How to Compete Against Grand Openings - Kevin Bledsoe, Investment Real Estate

We hope you will be able to join us for this truly unique learning experience.

Wednesday, May 10, 2017
8:30 AM - Registration and Breakfast

9:00 AM - Opening Remarks
9:15 AM - Group Leader Presentations
10:00 AM - Group Discussions

11:30 AM - Lunch and Networking

12:15 PM - Group Presentations and Discussion
2:00 PM - Adjourn

Registration Fees

Member Rate: $75 ($85 after 4/26/17)
Nonmember Rate: $89 ($99 after 4/26/17)
Tabletop Sponsorship: $250 (Includes one attendee registration and a table to showcase your company's information and materials.)
Not a member? Join while registering and pay the member rate!