Workplace Violence: Response and Prevention - Presented by: Keith Crochiere, EAP Network
Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.More than two million Americans were the victims of physical attack at the workplace during the past year. Another six million were threatened, and 16 million were harassed.
High Risk for Workplace Violence
· Public Safety
· Transportation
· Retail
· Banking
· Direct Care Health & Human Service
· Manufacturing
Training Objectives
Increase awareness of the potential to violence at work Increase ability to recognize early warning signs of a potentially violent person or situation How to record incidents indicative of potential violence Encourage employees to report suspicious incidents properly Develop and implement a clear policy against violence.
Myths
Violent employees just snap, without warning or clues.
If violent employees provide clues, there should be no incidents of workplace violence.
Individuals who commit workplace violence have lost everything.
Early Warning signs
Direct or veiled verbal threats of harm Intimidation of others Carrying a concealed weapon or flashing a weapon
Steps to Minimize Violence Don't minimize, confront Trust your instincts, identify the situation to what it is Intervene firmly and swiftly
Documentation
Just the facts: Who, What, When & Where
Risk Points Disciplinary or corrective steps, layoffs and firing
This event is proudly sponsored by:
Joanne Colucci Consultations
