Contact Hours Requested: 1.25
Instrustional Level: Intermediate
Presented By:
Shelly Maffia, MSN, MBA, RN, LNHA, QCP, Clinical Consultant
Shelly Maffia is a Registered Nurse and Nursing Home Administrator with over ten years of experience serving in long term care leadership and consulting positions, including positions as Director of Nursing, Administrator, and Corporate Nurse Consultant and Training Positions. She earned the QAPI Certified Professional (QCP) credential from the American Association of Nurse Assessment Coordination (AANAC), which was established to promote the highest standards for QAPI program implementation in the long-term care profession.
Learning Objectives:
• Understand the Staffing component of the 5-Star Rating System.
• Understand how the Staffing component impacts the overall 5-Star Rating.
• Describe how staffing levels impact resident outcomes and satisfaction.
• Acquire knowledge to implement best practices for Five-Star staffing improvement using a QAPI approach.
Course Content:
Key Components of the Staffing Domain:
• Total Nursing Hours Per Resident Day
• Registered Nurse Hours Per Resident Day
• Case-mix Adjustment
• How to Calculate Staffing Rating
Impact of Staffing on Resident Outcomes and Best Practices Related to Staff Retention
Developing a QAPI Plan Based on 5-Star Staffing Data Analysis
• PIP Team
• Establishing Goals for Implementation
• Identification of Tools for Evaluating and Monitoring Compliance
• Plan for Monitoring Compliance
• Implementation of Changes that will Result in 5-Star Improvement
Closing Comments/Q&A