Join us at the annual conference & expo for condominium board members, unit owners, professional managers and the business partners who work with them. 


Saturday, October 21, 2017       9:00 am - 2:30 pm
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Burlington Marriott Hotel             One Burlington Mall Road Burlington, MA  

Driving Directions 


Lucy Bean                                    CAI New England Chapter          781-237-9020 x10


For more information about Community Associations Institute (CAI) and the New England Chapter visit us at















Education, Consultations, Exhibit Hall

Breakfast and Lunch

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 9:00 a.m.                        Continental Breakfast with Exhibitors

 9:00 a.m.-2:00 p.m.         Exhibits

 10:30 a.m.– noon             Top 5 Ways to Reduce Insurance Claims & Costs 
Insurance is a necessity but the cost can consume a large portion of an association’s budget.  Understand the options available to condominium associations, and find out how rules, procedures and the decisions boards make can present opportunities for real cost savings.
Mitchell Fox/GNY Insurance Co.
Patrick Brady, Esq./Marcus, Errico, Emmer & Brooks, P.C.
Gregory Pierce, CPA, LIA/NorthStar Insurance Services, Inc.
Facilitator:     Patricia Brawley, CMCA, AMS, PCAM/Central Management & Consulting Services

10:30 a.m.– noon             Save Time & Money/Mediate, Don’t Litigate TM   
Panel members will address common disputes in communities and discuss effective ways to resolve them.  Understand what mediation is, discover when it’s appropriate and learn how it can preserve community relationships and the financial interests of the association as well as save time.   Examples of litigation gone wrong and mediation gone right will be discussed.
Scott Eriksen, Esq./Perkins & Anctil, P.C.
Kat Marquis, Esq./Marquis Mediation
Jeanne Kempthorne/Good Neighbor Mediation Project
Facilitator:           Alix Smulin/Good Neighbor Mediation Project

10:30 a.m. - noon             Preserving the Value of Your Community 
Maintaining community buildings, common areas and amenities can be challenging and capital projects can be complicated and overwhelming for volunteer board members.  Find out how your association can timely plan for capital projects through reserve studies, and effectively plan, implement and oversee the project from start to finish.  Speakers will review the board’s role and responsibility to ensure project success.
Pamela Bowman, CMCA/Prime Touch Services, Inc.
Paul Huijing, P.E./Advanced Reserve Solutions, Inc.
Facilitator:           Gary Daddario, Esq., CCAL/Winer & Bennett, LLP

Noon – 1:00 p.m.             Lunch with the Exhibitors (box lunches)

1:00 p.m. – 2:00 p.m.      Tiny Bed Bugs Create Big Problems       
Visitors, hoarders and travelers can unknowingly introduce bed bugs to a single unit which can infest other units and even entire buildings.  A growing area of concern for condominiums, these tiny pests can create big problems if not proactively addressed and aggressively treated.  Understand how these pests most commonly make their way into your community and what steps the board should take before, during and after the first bed bug is discovered.
Doug Fleischer/Pestex, Inc.
Mark Einhorn, Esq. /Marcus, Errico, Emmer & Brooks, P.C.
Facilitator:           Ryan McGowan/Mercantile Property Management Corp., AAMC

1:00 p.m. – 2:30 p.m.      Associations and the Law   
The decisions boards make about the use of marijuana in the community, resident requests for emotional support animals and hiring outside contractors can land them at odds with the law, embroil the community in expensive litigation or find the association on the losing side of a judgement.  Experienced condominium attorneys will navigate the legal pitfalls that can befall your community.
Pamela Jonah, Esq./Marcus, Errico, Emmer & Brooks P.C
Thomas Moriarty, Esq., CCAL/ Moriarty Troyer & Malloy LLC
David Uitti, Esq./ Mirrione, Shaughnessy & Uitti, LLC
Facilitator:           Robert Linney, CMCA, AMS/Great North Property Management, Inc., AMO

1:00 p.m.– 2:30 p.m.       Spend a Little, Save a Lot                                                        

Maintenance doesn’t always have to be expensive.  With the proper care and regular upkeep of common areas, buildings and landscape, communities can save thousands of dollars on costly repairs, premature aging and untimely replacement.  Panel members will address best practices and money saving tips to keep your community looking good and on budget well into the future.
Dave Barrett, CMCA, AMS, PCAM/Rufo Cleaning and Maintenance Co
Aaron Bennett/Criterium Dudka Engineers
Bill Butts/ND Landscape, Inc.
Facilitator:           David Abel, CMCA/FirstService Residential


*Schedule as of August 23, 2017 subject to change.