Five one-day events occurring between October 17, 2017 and November 3, 2017.

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Five locations to choose from: Hopkinsville, Louisville, Morehead, Somerset and Northern Kentucky.



Diana Hobbs 
Eastern Kentucky University Training Resouce Center 


The Cabinet for Health and Family Services in partnership with the Managed Care Companies is once again sponsoring forums across Kentucky in October and November 2017. These forums are designed to allow any and all health care providers (including behavioral health and substance use providers) who have contracts with MCOs and serve Medicaid consumers to meet face-to-face and discuss concerns about proper billing, prior authorizations, prompt pay, appeals processes or any other specific issues related to the continued implementation of Managed Care.  In attendance will be senior level staff from each Managed Care Organization, senior staff from the Department of Insurance (DOI), Office of Inspector General, Department  for Medicaid Services, Department for Public Health, Department for Behavioral Health, Developmental and Intellectual Disabilities.

We encourage pre-registration 3 days in advance of the forum of your choice.  Pre-registration is highly encouraged to allow conference staff to properly prepare for the number of attendees.

The educational forums will be held at the dates and locations below. You may attend at the location most convenient to you.  To register for your chosen forum, please click on the location, then choose "Register Now!"

MCO Forum Agenda

9:00 a.m. to 5:00 p.m.

(Check-In and On-Site Registration Begins at 8:00 a.m.)

Morning General Session                9:00 a.m. to 12:00 p.m.

Provider Portal                                          9:00 a.m. to 9:30 a.m. 

Provider Appeals Process                         9:30 a.m. to 10:00 a.m.

KY Health 1115 Waiver Overview             10:00 a.m. to 11:00 a.m.

SUD/Opiate Crisis                                     11:00 a.m. to 12:00 p.m.               

LUNCH ON YOUR OWN                          12:00 p.m. TO 1:30 p.m.

    Break for lunch and come back for breakout rooms until 5:00 p.m. 

Afternoon Breakout Sessions          1:30 p.m. to 5:00 p.m.

Each MCO and Kentucky Health Initiatives will have breakout rooms to allow for one-on one discussions and questions. 





Tuesday, October 17, 2017

 Hopkinsville MCO Forum Information Sheet

 James E. Bruce Convention Center-Hopkinsville

303 Conference Center Dr. Hopkinsville, KY

Online Registration  Deadline: October 12

Onsite Registration will begin

Tuesday, October 17th at 8:00 a.m.

Monday, October 23, 2017

 Louisville MCO Forum Information Sheet


University of Louisville-Shelby Campus

450  North Whittlington Parkway, Louisville, KY

Registration Deadline:

October 19th @ noon

Onsite Registration will begin

Monday, October 23rd @ 8:00 a.m.

Wednesday, October 25, 2017

 Morehead MCO Forum Information Sheet

Morehead State University

111 East First Street  Morehead, KY

Onsite Registration will begin 

Tuesday, October 25th @ 8:00 AM

Tuesday, October 31, 2017

 Somerset MCO Forum Information Sheet

The Center for Rural Development-Somerset

2292 South Highway 27 Suite 300, Somerset, KY

Registration Deadline: October 25

Friday, November 03, 2017

 Northern Kentucky MCO Forum Information Sheet

Northern Kentucky University Student Union

20 Kenton Drive  Highland Heights, KY 

Registration Deadline: October 30