Remarkable Customer Service + "Work Hacks" Book Launch 

Did you know that it costs five times as much to attract a new customer, than to keep an existing one?

The first rule of any business should be to retain customers and thereby avoid customer acquisition costs. Yet, most companies focus more on customer acquisition than on retention. 

Truth: Providing excellent customer service is the easiest and least expensive way to be successful.

Attend Michael Angelo Caruso's Remarkable Customer Service program on November 2 to get top tips and put them to work at your company right away!

Register now, this event will sell out!

Get practical tips for providing A+ customer service:

At this event, Michael will share valuable tips that show you how to:

• Turn complaints into pleasant conversation with just 2 words
• Create irresistible value propositions for customers
• Differentiate yourself and your brand from the competition
• Build relationships in seconds using "active" listening
• Use Disney's "7 secrets" for magical customer service
• Learn the magic of "internal" customer service  
• Establish positive expectation with “reluctant” customers

 

Get a complimentary copy of Michael's new book!

If you want to become successful quickly, you're going to need some shortcuts.

Michael's new Work Hacks book will help you advance more quickly by polishing your skill set when it comes to communication, persuasion, and motivating others. 

Attendees will receive a free, signed copy of Work Hacks ($15 retail) from the author. 

Register below.  Bring or send your entire work team!

 

Event bling

Here’s what to look forward to when you attend:

• World class content
• A complimentary, signed copy of the book
• Power networking Michael and the attendees
• Tasty appetizers and refreshments

 

Special thanks to Tonya Lewis and the Hampton Inn for hosting this event.  

Register below and we'll see you there!

Register Now!