When

October 17 - 18, 2018
Human Resource Management

November 14 - 15, 2018
Inventory Management


December 12 - 13, 2018

OSHA and Safety Management


January 23 - 24, 2019
Reputation Management

February 27 - 28, 2019
Financial Management

Add to Calendar 

Where

Patterson Dental
185 S. Douglas St. Ste. 100
El Segundo, CA 90245

Contact
Robert Voll
robert.voll@pattersonvet.com

Instructor

Carol Hurst, LVT, CVJ, CVPM

Agenda

Day One
8:30 a.m. – 9:00 a.m.
Breakfast

9:00 a.m. – 10:15 a.m.
Early Morning Session

10:15 a.m. – 10:30 a.m.
Break

10:30 a.m. – 12:00 p.m. 
Late Morning Session

12:00 p.m. – 1:00 p.m.
Group Lunch

1:00 p.m. – 2:45 p.m.
Early Afternoon Session

2:45 p.m. – 3:00 p.m.
Break

3:00 p.m. – 5:00 p.m.
Late Afternoon Session

5:00 p.m.
Group Dinner

Day Two
8:30 a.m. – 9:00 a.m.
Breakfast

9:00 a.m. – 10:45 a.m.
Early Morning Session

10:45 a.m. – 11:00 a.m.
Break

11:00 a.m. – 1:00 p.m.
Late Morning Session

1:00 p.m.
Group Lunch and end of class

Download event PDF


Patterson Veterinary University
Management Series Registration
Los Angeles, CA

There’s a reason why more than 10,000 students have attended Patterson Veterinary University courses. The classes are created and taught by leaders who have walked your path. Learn at a classroom near you, or take your class online anytime. With everything from improving customer service to better inventory management, PVU has a class for you.

For those managing the practice who aspire to elevate their professional as well as practice success.

Human Resource Management:
October 17 - 18, 2018
The success of a veterinary practice is largely dependent upon the people within it. Human resource management involves a cycle of HR activities. Each phase in the cycle requires a planned approach that can only come by way of education. This course provides insight into each phase of the HR activities cycle and also provides tools for seamless organization and implementation. Human resources is not just a thing you do, it's the thing that runs your business.

Inventory Management:
November 14 - 15, 2018
Inventory plays a significant role in today's veterinary practice. Without inventory, most services couldn't be delivered, nor could products be sold. Therefore, inventory management has become a more important management activity than ever before. Inventory management is more than just ordering and receiving goods. This course will provide the necessary knowledge and tools to create a complete understanding of the most impactful elements of inventory management as well as the financial impact inventory has on the practice. 

OSHA and Safety Management:
December 12 - 13, 2018
Every veterinary practice has an abundance of workplace hazards, so a conscientious approach to building and maintaining a hospital safety program is necessary. And with OSHA as the primary regulatory agency overseeing workplace safety, a heightened level of concern and even fear is sometimes felt. This course simplifies the veterinary practice safety program into five elements. The course provides knowledge, customizable safety plans and other tools which allow you to be compliant under OSHA's watchful eye.

Reputation Management:
January 23 - 24, 2019
Marketing should be used as a reputation management vehicle. This course emphasizes key marketing strategies including managing online reputation, involvement in the community, and focusing on the client experience. In addition, the course materials also cover critical marketing measures to help you gauge how your efforts are working to improve your practice. With a plethora of information and tools for easy implementation, this is a course you won't want to miss.

Financial Management:
February 27 - 28, 2019
If you didn't learn financial management in school, we've developed this course just for you. Many times the missing pieces in financial management are the lack of understanding and lack of connection between management directives and the associated financial results. In this course you will learn how about management directives like driving profitability through profit planning, strategies for enhancing revenue and smart expense management. This course content also covers interpreting financial results like benchmarking, trending KPIs, and understanding a profit and loss statement. 

Meals:
Breakfast, lunch, dinner and snacks will be provided

Credits:
12 continuing education credits are available per module; 60 credits for series 

Payment: 
Individual Pricing
$625 per course, billed upon course completion
$2,875 per series, billed after completion of first course attended

Group Pricing
(Two or more from the same practice attending the same course(s))
$575 per person, per course, billed upon course completion
$2,625 per person, per series, billed after completion of first course attended

__________________________

Must sign up for all five courses at the same time to receive the discount

Overnight Accommodations:
Several nearby lodging options are available; however, overnight
accommodations are not included in the course fee.

Questions? Contact Robert at robert.voll@pattersonvet.com