Tuesday, March 13, 2018 from 9:00 AM to 7:30 PM EDT
Add to Calendar


Depatment of Veterans Affairs - Martinsburg
510 Butler Avenue
Post Theater
Martinsburg, WV 25405

Driving Directions 


Heather Buckland, Program Manager

"De-escalating Anger and Potential Violence”: Management of Anger and Aggression 


 Register Now!

Registration will close 2 days prior to the program date. 

We will not accept day-of/on-site registrations due to the meeting room capacity and popularity of this course. 

Cost: (includes light continental breakfast)

  • $85 General Community
  • $15 Department of Veterans Affairs Employee
    • If registering as a Department of Veterans Affairs Employee you are REQUIRED to provide proof of employment at program check in, with your Federal government issued Department of VA ID badge. If you do not have your badge you will not be granted access to the program or you can choose to pay the regular rate.

Additional Costs

  • $10 - APA Certficiate fee

Program Description:

Most of us have very strong reactions toward a client, patient, offender, consumer or employeedemonstrating angry emotion and potentially out-of-control behavior. Sometimes our reactions becomepart of the problem instead of the solution. This presentation can help change these uncomfortablescenarios into potentially positive corrective experiences.Anger and aggression are best viewed from a multiple causation set of glasses. This skills training eventwill look at anger and aggression as a symptom of numerous disorders including addiction, personalitydisorders (antisocial and borderline, for example), as a learned coping survival strategy, as amanifestation of the ego, in relationship to self-esteem, etc.The latest scientific understanding of this group of individuals will be addressed while placing emphasis onverbal and behavioral management, along with the demonstration of empirically proven strategies such asrelaxation and cognitive-behavioral techniques.Based on over 40 years of experience, Dr. Nuckols has worked with major corporations and varioussystems including the military, criminal justice, mental health and substance abuse. His backgroundincludes over 35 years of direct clinical practice and his educational background includes advance work inpharmacology, psychology and neurobiology.

Learning Objectives:

  • Discuss that anger may be a strategy used to preserve a client’s need for control when a situationarises that causes fear of loss of control.  
  • Assess their personal reaction to anger and potential violence and, most importantly, if this reaction iseffective or ineffective.
  • Discuss the importance of establishing rapport and the setting of limits with this population.
  • Describe verbal and behavioral management strategies helpful in successfully handling an angryoutburst with potential for aggressive acting-out.
  • Examine why punitive attempts to control the client’s anger fail and what you can do to change negativeoutcome.
  • Describe proven cognitive-behavioral and self-regulation strategies useful in the management of theangry, aggressive individual.

Continuing Education

  • 5.5 contact hours
  • Maryland Social Workers – Maryland Board of Social Work Examiners: "The Chesapeake Health Education Program Inc. is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs and maintains full responsibility for this program.  This training qualifies for Category 1 continuing education credits."
  • Certified Counselors - National Board for Certified Counselors (NBCC):"Chesapeake Health Education Program Inc. has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6140.  Programs that do not qualify for NBCC credit are clearly identified. Chesapeake Health Education Program is solely responsible for all aspects of the programs. "
  • Addiction Counselors - National Association of Alcohol and Drug Abuse Counselors (NAADAC): "This course has been approved by CHEP as a NAADAC Approved Education Provider for 5.5 CEs.  NAADAC provider number 62665, CHEP is responsible for all aspects of their programing."
  • Physicians – AMA PRA Category 1: Chesapeake Health Education Program, Inc. is accredited by MedChi, The Maryland State Medical Society, to provide continuing medical education for physicians. The Chesapeake Health Education Program, Inc. designates this live activity for a maximum of 5.5 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Psychologists - American Psychological Association (APA):  Chesapeake Health Education Program Inc. is approved by the American Psychological Association to sponsor continuing education for psychologists. Chesapeake Health Education Program Inc.  maintains responsibility for this program and its content.
  • Board of Social Work Examiners - West Virginia: "De-escalating Anger & Potential Violence: Management of Anger & Agression" scheduled for March 13, 2018 at the VA Medical Center Martinsburg, WV has been approved by the WV Board of Social Work Examiners for 5.5 CEU's, provider number 499999.
  • Survey and Certificates:  A link to complete a post event survey and obtain access to a certificate will be provided electronically via email within 48 hours after the completion of the event.
  • Target Audience: Addiction Counselors, Certified Counselors, Nurses, Psychologists, Physicians, Social Workers

Speaker Information:

Dr. Cardwell C. Nuckols is described as “one of the most influential clinical and spiritual trainers in NorthAmerica.” He has served the behavioral medicine field for over 40 years and for the last 25 years isconsidered one of the leading experts in the world on addiction and recovery.Dr. Nuckols is widely published, having authored more than 65 journal articles, 30 books and workbooks,50 DVDs, CDs and videos, and 25 audiotape series. His latest book is entitled Finding Freedom ThroughIllumination: Realizing Christ Consciousness. His previous publication is a best seller entitled The Ego-Less SELF: Achieving Peace and Tranquility Beyond All Understanding. Dr. Nuckols’ first book Cocaine:Dependency to Recovery is also a trade best seller, as are, his booklets Quitting Heroin, Quitting Alcoholand Quitting Marijuana (Hazelden). He is the author of the book Healing an Angry Heart (HCI) and videoChalk Talk on Drugs with Father Martin (Kelly Productions).Dr. Nuckols’ background includes advanced work in such areas as medical research, pharmacology,neurobiology and psychology. His personal spiritual path has involved studies into various spiritualtraditions predominately early Contemplative Christianity.


  • A light continental breakfast will be provided. Lunch is on the registrants own.

Evaluation & Certificate:

  • All attendees are required to sign in in order to receive credits. Sign in sheets will be unavailable 30 minutes after the start of the program.
  • An evalution will be emailed to you within 48 hours of the program's completion. Once you complete & submit this evaluation you will automatically receive a certificate of attendance electronically. 

Cancellation Policies

Click here to review CHEP's cancellation policy

Programs Cancelled by CHEP

  • CHEP reserves the right to cancel a program due to insufficient enrollment or any unforeseen circumstances.
  • CHEP will post program cancellations to our program webpage and on social media outlets.
  • Every effort will be made to notify participants of the cancellation via email.
  • In cases of extreme weather, a public announcement will be made on Baltimore WBAL radio station (AM 1090) when possible.
  • Registration fees will be fully refunded if CHEP is unable to re-schedule a cancelled a program.
  • Credit card processing fees will apply on refunds made on credit card payments for cancelled programs not able to be rescheduled.
    • See refund options below for details.

Programs Cancelled by a Registrant

  • Cancellations must be received by email or by phone two business days prior to the program date.
  • Cancellation Refund Options:
    • A refund less a $10 processing fee will be provided.
    • A voucher or registration transfer for full registration fee to be used within 6 months of the cancellation.
  • Department of Veterans Affairs employee cancellations can only receive a voucher - no refunds.
  • No refund or voucher will be given for cancellations received on or after the program date.


  • Vouchers are transferable and may be used toward a future program prior to the expiration date.
  • Original vouchers must be presented at the day of the program.
  • Vouchers cannot be exchanged for money and will not be reissued after the expiration date.