PAC Coach Certification

United Methodist Retirement Community
Towsley Village
August 16-17, 2018  Chelsea, MI 

August 16, 2018 8:30am to 5:00pm

August 17, 2018 8:00am to 5:00pm

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United Methodist Retirement Community
Towsley Village 
805 West Middle St
Chelsea MI 48118


Lead PAC Certification Administrator
Positive Approach, LLC
Email us here

NEW: Up to 21.0 CEs available for Nursing and Social Workers!

Do you supervise caregivers or other team members who provide direct care, or do you support to individuals living with dementia?

This program is designed for anyone who supervises caregivers or other team members providing direct care or support to individuals living with dementia. If your goal is to help people change their behavior towards individuals with dementia, this training is for you.

Professionals who may benefit from this training include Memory Care Program Directors, Resident Care Directors, CNAs  and Social Workers in leadership positions, Staff Education Directors, Adult Day Program Directors, Executive Directors.

PAC Coach Certification class size is an intimate, skill-building event.
Thus it is limited to 25 participants in each location.

Qualifications for registration:   

  • Minimum of one year of experience in a health related field
  • Minimum of six months dementia related experience
  • Review of three or more Teepa Snow online videos / you tubes or participation in a seminar


1.  PRE-COURSE WORK. The following work must be completed before attending the onsite workshop: 
  • Seven hours of documented, online video training featuring Teepa Snow (access to the training website is provided after acceptance into the training program)
  • Successful completion of self-assessments (quizzes) related to video training
2. ONSITE CLASSROOM WORKSHOP. The following 2-day workshop is conducted onsite:

Day 1: 
Positive Care Skills Review and Practice / 8:30am - 5:00pm. A Lead PAC Mentor guides the review and practice of effective partnering techniques, including Positive Physical Approach™ and Hand-under-Hand™.  Though an intense and interactive process of mentoring and self-review, you will gain the skills needed to help your team members shift from simply dealing with the behaviors of those they care for, to creating a positive and caring environment.

Day 2: Becoming an Effective Coach and Leader / 8:00am - 5:00pm. The PAC Mentor Team provides an in-depth look into the elements of effective coaching. These elements include: 1) Considering how your actions and intentions come across to those around you; 2) Learning to provide non-judgemental feedback, using questioning techniques to help others identify solutions and actions; and 3) Learning to apply new techniques to improve outcomes and foster accountability among team members  

3. POST-WORKSHOP FOLLOW UP. Following the workshop, participants work one-on-one with a PAC Mentor to complete certification:

PAC knows that unless we practice, new knoweldge and skill will not become habits. PAC Coach follow up is designed to help you drill the skills into habits, and help you learn how to self-assess for future growth. This requires timely follow-up and completion of multiple steps within an eight week period.  Learners become certified after successfully completing all follow up requirements. The individual must demonstrate a solid understanding of material, PAC Care partnering skills, and coaching skills.  

Training and Certification Fee of $1,600 (non-refundable*) include: 

  • Continued access to PAC training website "Seeing If From the Other Side videos
  • Specially designed "Coaching" videos for your learners to view
  • Training manual with presentation and classroom materials
  • Seven hours of classroom training led by a Lead PAC Mentor
  • Seven hours of classroom led by the PAC Mentor Team
  • Access to Teepa's continued education webinars
  • Post training follow up and coaching from a PAC Mentor
  • License to Coach and run huddles using PAC materials
  • Use of PAC Certified Independent Coach logo, as long as certification is maintained
  • E-certificate of completion 
  • Name posted on the Teepa Snow website

*For more details, please see our Certification Payment, Refund, and Transfer policy.

PAC Certified Independent Coaches are encouraged to annually document and demonstrate continued competence in order to maintain certification.  Annual Re-Certification Fee is $150. Coaches are required to participate in continuing education through webinars provided by Teepa Snow and/or Lead PAC Mentors, as well as demonstrate continued competence in order to maintain certification.

Register Now!

Continuing Education credit for this program is awarded by Commonwealth Educational Seminars (CES) for the following professions:

Nurses:  As an American Psychological Association approved provider CES programs are accepted by the American Nurses Credentialing Center (ANCC). Every state Board of Nursing accepts ANCC approved programs except California and Iowa, however CES is also an approved Continuing Education provider by the California Board of Registered Nursing, (Provider Number CEP15567) which is also accepted by the Iowa Board of Nursing. Nurses completing this program receive 14.0 CE hours of credit.

Social Workers: CES, provider #1117, is approved as a Provider for Social Work Continuing Education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. CES maintains responsibility for the program. ASWB Approval Period: 10/5/15 through 10/5/18. Social Workers should contact their regulatory board to determine course approval. Social Workers participating in this course will receive 14.0 clinical continuing education clock hours.

Grievance Policy:

Commonwealth Educational Seminars (CES) seeks to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. Please submit a written grievance to CES, 1020 Osterville West Barnstable Rd, Marstons Mills, MA 02648. Grievances will initially be directed to the training instructor. Grievances would receive, to the best of our ability, corrective action in order to prevent further problems. If you have questions or concerns, contact Commonwealth Educational Seminars at (800) 376-3345.

Accommodations for the differently abled: Commonwealth Educational Seminar’s training facilities are handicap accessible. At Positive Approach to Care, we aim to find the right supports for everyone to shine.  Individuals needing special accommodations, please contact us.