Better ways to build software to support
decision making and expert work
The Cube, Athens, Thursday Oct 18 2018

Sponsored by

Digital Energy Journal


Eirini Fotiou, business development manager, Ulysses Systems
23 Akti Miaouli str.
Piraeus, 185 35, Greece
Phone: +30 2104190800


Karl Jeffery, editor
Software for Domain Experts Ltd
39-41 North Road, London, N7 9DP, UK
+44-208 150-5292 


Thursday, October 18, 2018 from 9:00 AM to 1:00 PM EEST
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The Cube 
Klisovis 8
Athens 106 77

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We are working on the agenda for our 5th Software for Domain Experts forum , looking at better ways to build software to support decision making and expert work to be held at The Cube, Athens, on Thursday October 18 (free entry).

Are you involved in any interesting projects related to expert decision making which you might be interested in presenting at this event? For example projects in your organisation to support better expert decision making, software start-ups to support expert decision making. Please contact Karl Jeffery in London on

Industries can include shipping, tourism, banking, agriculture,  tourism, government, retail, education, and anything else which involves data.

We think that the market for software for decision makers and experts is about to get much bigger, leading to opportunities for organisations, start-ups and software developers. We explain our logic below.

You can see the event web page and download reports and agendas of our previous events here.

Dimitris Lyras and Karl Jeffery
Software for Domain Experts


Chairman: Dimitris Lyras, director, Lyras Shipping and Ulysses Systems, and CEO, Ulysses Learning

Co producer: Eirini Fotiou, business development manager, Ulysses Systems  


Co producer - Karl Jeffery, editor, Digital Energy Journal and co-founder, Digital Ship

Speakers include

Chrystos Lytras, managing partner, an innovation consultancy assisting in bridging the gap between corporates and startups.

Polizois Kokkonis, senior product manager, Nokia Networks 

Why the market for software which supports expert decision could be about to get very large:

Software for organisations is about to enter a new phase - where senior managers of organisations get involved in making sure software can really serve their organisations.

This follows two previous phases of software, one where senior managers signed cheques for software but did not understand it much, and another where senior managers got excited about software but did not understand it much (thinking they could get their own Siri to reply to customer enquiries and so on).

In this phase of software, senior managers will make sure that software can combine the strengths of people and the strengths of machines. They make software does what people need, ie work reliably, to the most with available data, present it in a way which is useful and enjoyable to work with for their decision makers.

We think Greece can be a world leader in developing this kind of software and there should be many opportunities for developers if they develop the necessary skills, which might be different to the skills of previous sorts of software, because it involves a large amount of modelling and understanding how people work.

Where's the business value in industries important to Greece from better people-software-task integration?
 Shipping – improving safety and operating efficiency, tourism – improving sales, banking – improved lending decision making

Where's the business value in all industries from better people-software-task integration?
Reducing the complexity of working with software, less software upgrade problems, simpler cyber security management, simpler personal data security management 

Wider social / economy problems that could be solved from better people-software-task integration
Tax collection, providing safety and employment to refugees, improving employment skills, mapping individuals to jobs

Moving to a people / business / task first not technology first
Increasing dissatisfaction in many industries with the “technology first” path, for example shipping industry executives frustrated with being endlessly asked about autonomous shipping, people everywhere fearing losing jobs due to AI, business intelligence software leading people to be focussed on the BI software’s version of the real world, rather than the actual real world 

Skills developers need to develop to help achieve people-software-task integration
Focussing on areas such as conceptual modelling skills, understanding low code, better ways to integrate commercial off the shelf products, and ways to put the expert in more control of the situation