Thursday, November 1, 2018 at 8:00 AM EDT
Friday, November 2, 2018 at 3:30 PM EDT

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Wentworth by the Sea, Marriott Hotel & Spa 
588 Wentworth Road
New Castle, NH 03854

Driving Directions 


Chris O'Donnell 
Northern New England Association of Healthcare Executives 

Northern New England Association of Healthcare Executives 2018 Annual Meeting

Thursday, November 1, 2018

 ACHE On-Location Program - 6 Face-to-Face Credits 

Please note that the ACHE On-Location Program session is now full.  Registration is now closed. 

The Board of Governors Exam Study Session is still open for registration as well as evening information/networking events. 

Please scroll down to learn more about the November 2nd NNEAHE Annual Business Meeting where you can also earn 1.5 Category 1 (Face-to-Face) credits and 1.5 Qualified Credits.   

 Wentworth by the Sea, New Castle, New Hampshire

8:00am - 8:30am         Registration / Coffee & Pastries

8:30am - Noon            Face-to-Face Session: "Secrets of Great Healthcare Organizations in Leading Change." 6.0 category 1 (Face-to-Face) Credits

Execute strategic changes with greater speed and tangible results.  Discover lessons from 10 years of published research identifying the tangible attributes that allow top performers to rapidly execute their strategies and achieve significant performance improvement.  You'll learn:

  • Implement the goal-setting/goal-achieving processes used by top-quartile provider organizations.
  • Design an accountability structure that improves the execution of needed changes and makes progress, or its absence, instantly visible.
  • Create an organizational bias toward action and overcome the inevitable resistance and objections that come with leading change.
  • Identify the senior leader’s role in ensuring performance improvement efforts produce a tangible ROI.
  • Examine the tangible traits to lead change and the improvements that are the key predictors to successful outcomes

Presented by: Greg Butler, President, Caldwell Butler & Associates

Greg Butler is president of Caldwell Butler & Associates in McKinney, Texas, a firm dedicated to improving hospital performance through the implementation of advanced quality methods. Mr. Butler is an expert in successfully leading transformational efforts and brings more than 30 years of experience in the healthcare field, having held leadership positions with some of the country’s leading healthcare manufacturers, service providers and performance improvement consulting firms. Mr. Butler’s experience includes leadership positions with Abbott Laboratories, VHA and Cardinal Health.

Noon – 12:45pm         Lunch (provided)

12:45 pm - 3:30pm      Program (Continued)

3:30pm                        Adjourn – ACHE On-Location Program

3:30pm – 4:30pm        Break


4:30pm - 5:00pm         ACHE Advancement Information Session

Learn from local people firsthand what it takes to earn your ACHE Fellow Status.

Presented by: Karen Clements, RN, FACHE and Peter Wright, FACHE


6:00pm – 8:00pm        Networking Reception

Hors d'oeuvres with cocktails 

Friday, November 2, 2018

NNEAHE 2018 Annual Meeting

Wentworth by the Sea, New Castle, New Hampshire

7:15 am – 8:00am    Registration / Breakfast

8:00 am – 8:15am    Welcome / Opening Comments / Introductions

Kevin Donovan, FACHE, NNEAHE President

8:15 am -9:45 am     KEYNOTE SESSION: "Creating a Culture of Strong Employee Engagement.  Are Your Staff Members Raving Fans of Your Hospital and Leadership?"

In today's challenging times in healthcare, Chris Thrash, MHA, MBA will give participants the specific tools they need to build and sustain a successful culture that embraces strong employee engagement and how it relates to the patient experience and overall hospital's success.

A Few Key Objectives

•  Creating a culture where team members take pride in the place they work, find great reward in caring for patients and are raving fans of their leaders

•  Developing leaders who understand the dynamic relationship between employee engagement and the patient experience

•  Provide tools for leaders to focus on service as making jobs easier, not harder, which leads to greater job satisfaction.  How to Hire for Success!

1.5 Qualified Credits

Presented by:  Chris Thrash, MHA, MBA, Chris Thrash and Associates

With over 25 years of healthcare experience, Chris founded Chris Thrash and Associates in 1999 to assist hospitals in reaching their highest potential by creating exceptional patient experiences and maximized employee engagement.  Many of Chris Thrash and Associates' clients have been listed in America’s Best Hospitals in U.S. News and World Report and featured in Fortune Magazine’s Top 100 Companies to Work For.

Chris is an award winning speaker who inspires close to 100,000 people each year at hospitals, conferences, and leadership retreats. He holds his Masters in Healthcare Administration from Southern California University  and is the author of four books, Everyday Heroes, At the Heart of Effective Leadership, Service Culture Handbook, and Leadership: Helping Others to Succeed.

Chris is an award winning speaker, writer and creator of training films used by hospitals both nationally and internationally.  His work has been recognized by the WorldFest International Film Festival. 

His presentations create an enthusiasm that is encouraging, inspiring, humorous, and will leave you with a special tug at your heart as an Everyday Hero in the lives you lead and serve

9:45 am – 10:15am  Break / Hotel Check-out

Meet Sponsors and UNH Health Management & Policy Students

10:15 am -10:45 am     ACHE Chairman Address to NNEAHE - David A. Olson, FACHE

David A. Olson, FACHE, is Senior Vice President of external relations and Chief Strategy Officer at Froedtert Health in Milwaukee.  He also serves as Chairman of the American College of Healthcare Executives, an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. With comprehensive programs in credentialing, education, career counseling, publications and research, ACHE works toward its goal of being the preeminent professional society for leaders dedicated to improving health.

10:45am – 11:15am Legislative Update

 Presented by:  VT: Devon Green    NH: Steve Ahnen     ME: Steve Michaud

11:15am – 11:45am American Hospital Association Update: Jack Barry, Regional Executive, American Hospital Association

Meet Sponsors and UNH Health Management & Policy Students

11:45-12:45 LUNCH

12:45pm-1:15pm     NNEAHE Business Meeting

Kevin Donovan, FACHE, President, NNEAHE

Awards Strategic Plan update Board Slate review Financial update

1:15pm-2:45pm       Panel discussion:  "Managing for Morale - Effective Management Techniques to Retain Your Staff"

1.5 Category 1 (Face-to-Face) Credits

Staff retention continues to be a top priority for most healthcare executives. This panel will engage senior-level managers to discuss best practices in staff retention. 


Panel speaker 1: Terri Vieira, FACHE, President of Sebasticook Valley Health and Charles A. Dean Memorial Hospital

Panel speaker 2: Steve Gordon, FACHE, President and CEO, Brattleboro Memorial Hospital

Panel speaker 3: Peter Wright, FACHE, President and CEO, Valley Regional Healthcare
Moderator:   Chris Thrash, MHA, MBA, Chris Thrash and Associates

2:45pm-3:00: Wrap-up/complete surveys

3:00 pm Adjourn 


Hotel Accomodations

A limited number of rooms have been reserved for lodging at Wentworth by the Sea at $199.00 per night. The discounted rate is available through 10/10/2018 or when resort discounted rooms sell out. Call Marriott Reservations at (877) 762-2876 for reservations and reference the date of the event and mention "NNEAHE" to make a reservation or click on the following link to book online: Book your group rate for Northern New England Healthcare Executives Annual Meeting 


Thank you to our Sponsors for this years event