This workshop is designed to help small business owners learn more about effectively operating their businesses for profitibility. It will introduce you to new ways of viewing operational performance data so you can instantly know the status of key performance indicators (KPIs) that drive your business's success. Topics include: operations and company goals; identifying, managing, and measureing critical operations; preparing for growth; KPIs, and dashboards.
Presenter: David Christopher
45 years in the travel industry, with experience in airlines, cruise lines, tour operations and travel agencies. Managed small (4 employees) and large (several hundred employees) operations. Experience areas include sales, marketing, and operations. Industry experience: restaurants and hospitality.