SCORE Workshop: Resolve Conflicts in Five Steps 

In “Resolving Conflicts in Five Steps”, you will learn the theory of a powerful, internationally successful  Five Step Communication Model. You will get to practice using that model. And you will be inspired and better equipped to resolve conflict at work and (if you wish), in other parts of your life

This workshop is sponsored by SCORE Boston and the Waltham Public Library.

The presenter is Rob Kanzer, Small Business Success Person, Executive/Life Coach continues to help people resolve conflicts even within the stickiest of circumstances at work (and … career, family and inside oneself.) With a Master’s Certificate in Dispute Resolution, Certificates in Mediation and Crisis Intervention Counseling, Rob is a dynamic, committed, and passionate trainer.

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