“Competing Effectively in an increasingly more Competitive World” 

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Agenda 

Wednesday January 23, 2019

1:00- 2:00  Registration

  2:00- 2:30   Opening Comments and          Introductions

Joe Marion

CCA President

2:30-3:00

CCA Business Meeting and plans for 2019

Clark Peterson

CCA Chairman

3:00-3:40  Committee Reports

• Governent Affaris and Policy - Mark Iannuzzi
• Membership Committee - Dave Gilbert
• Innovation Committee - Dean Manzoori
• Marketing Committee - Jim Kaiser

4:00-5:30 Best Practices-  Competing more effectively in Back Office, Security and Sales and Marketing

Clark Peterson, CCA 

6:00-9:00 Cocktail Reception and Dinner- Sponsored by 2600hz

Thursday, January 24, 2019

8:00- 9:00 Breakfast at Nason's at the Pendry Hotel

9:00-10:00 Meet our New Members and Sponsors 

                                        

10:00-11:00  Analyze This!- A Competitive Landscape and Communications Industry Panel 

moderated by Matt Townend, The Cavell Group

with Dave Michels, Principal Analyst TalkingPointz

and Blair Pleasant, President & Principal Analyst COMMfussion\

 11:00-11:45 Crashing Ecosystems

 Where the Global Comms Market is heading in 2019   and beyond

 Michael Quinn, Q Advisors  

 11:45-12:45 Keynote  Thom Singer

 The Competitive Advantage of   Connecting- There is more to creating   business relationships than a “like”,   “link”,“share” or “follow." Named a top   podcast for entrepreneurs in 2018 - Inc.com

1:00 - Lunch

2:00-2:45 Compete better with Cloud Contact Centers

Gayathri (G3) Krishnamurthy

Product Marketing Director

Nice inContact

 2:45- 3:30 Competing with CpaaS, UCaaS   and API's

 Darren Schreiber

  2600hz

3:30-5:00 CCA's Shark Tank Challenge hosted by Mark Iannuzzi of Telnet featuring

Proceeds of the Challenge go to the Rady Children’s Hospital of San Diego in the name of the Kate Singer Endowment For Craniofacial Research.