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Monday, November 19, 2018 at 5:00 PM EST
Monday, December 10, 2018 at 7:00 PM EST

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SCORE Cape Cod and the Islands Hyannis Office 
270 Communications Way
Ste 5A
Hyannis, MA 02601

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Marc Goldberg 

Supervision 101 & Beyond 

If you are a newly appointed supervisor or have management in your career plans, Supervision 101 & Beyond is for you. Four sessions, 5pm-7pm beginning November 19th. Your learn: The Task of Supervision, Communicating in day-to-day management, Managing people and Managing the Millennial workforce.

Session 1: November 19th  5pm-7pm  The Task of Supervision

  • The Role of the supervisor
  • Effective behaviors
  • The decision making process
  • The role of the facilitator

Session 2:  November 26th 5pm-7pm Communications in Managing Day-to-Day

  • Managing Your Time
  • Selling Change
  • Communications Skills

Session 3:  December 3  5pm-7pm  It's a People Job

  • Addressing criticism
  • Praising with a reason
  • Effective delegration skills
  • Addressing your employee's needs

Session 4:  December 10  5pm-7pm  Managing the Millennial Workforce