Session 1-Wednesday, May 8, 2019

Session 2–Thursday, May 9, 2019

Session 3–Wednesday, May 22, 2019

Session 4–Thursday, May 23, 2019


Sessions begin promptly at 9 am, and end approximately at 4 pm.


POOL/PACT Building
201 South Roop Street
Second Floor Conference Room
Carson City, NV 89701

Driving Directions



Pooling Resources, Inc.

(775) 887-2240



More Information

POOL/PACT Human Resources Attendance Policy-Certificate Programs:  Participation in all originally scheduled sessions of multi-day certificate programs is mandatory in order to receive the certificate of completion and CEUs.  Participants who miss more than two hours of the program will not be eligible to receive the certificate until all sessions are completed in their entirety.

If you need a special accommodation to participate in this course, please contact the POOL/PACT HR office at 775-887-2240.  Please allow sufficient time to arrange for the accommodation.

POOL/PACT Risk Management Grants are available for travel and meal expenses to defray costs for members who would attend this training if not for budget constraints.

Essential Management Skills in the Public- Sector Certificate Program - Carson City

This four-session program has been created to assist supervisors and managers in learning to build credibility through effective communication, time management, and performance management skills.  This workshop-based program is an invaluable opportunity for participants to learn proven techniques to make them more effective leaders in their organizations.  Participants will need to be available to attend all four sessions.  Completion of all four sessions is required to earn a certificate.  

Participants will receive a comprehensive training manual that can be used as a reference after the course. 

This course is limited to 24 seats; registration will be based on a first-come, first-served basis.

Who Should Attend?

This program has been developed for anyone who is currently in a management role or has been recently promoted.  Whether in the trenches, or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively.

Program Agenda

 Session 1: The Foundation of Effective Management

  • Communication Styles
  • Leadership Styles
  • Time Management
  • Meeting Management
  • Ethics
  • Buddy to Boss
  • Decision Making
  • Delegation

Session 2: Managing Legal Landmines

  • Review of the Nine Legal Landmines
  • Job Descriptions
  • Discrimination/Harassment
  • Workers' Compensation
  • Drugs & Alcohol in the Workplace
  • Employee Assistance Program (EAP)

Session 3: Managing Others (Hiring)

  • Recruitment Plans
  • Job Announcements
  • Screening
  • Pre-Employment Testing
  • Preparing for Interviews
  • Conducting Interviews
  • Background Checks
  • Job Offers
  • New Employee Orientation

Session 4: Managing Others (Performance Management)

  • Documentation
  • Setting Expectations
  • Monitoring/Coaching
  • Reinforcement/Recognition
  • Evaluating Performance
  • Discipline Documentation
  • Due Process
  • Termination
  • Change Management
  • Conflict Management

By registering for this course, you are committing to attend all four sessions of this program.

Register Now!