2019 Compliance Workshop  

When

Wednesday, January 16, 2019 at 8:30 AM MST
-to-
Thursday, January 17, 2019 at 4:00 PM MST
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Where

Credit Union Association of New Mexico 
4200 Wolcott Avenue NE
Albuquerque, NM 87109  

 
Driving Directions 

Contact

Paula Lyden 
CUANM 
505-338-4226 
paula@cuanm.org 
Veronica Madsen, founder and CEO of ESTEE Compliance LLC, is an attorney with over a decade of legal and regulatory experience. Attendees are encouraged to bring concerns and ideas specific to their credit union to the training and should come prepared to participate.

 

 

Day 1

8:30 am
Registration and Continental Breakfast

9:00 am

Top Ten Compliance Issues for 2019

Compliance rules are constantly changing, and 2019 will be no exception to this rule. This session will review the top ten compliance issues in the new year - what to expect and how to prepare. 

11:00 am

The Military Lending Act: Review and Update

The MLA has evolved since its effective date over two years ago. We'll review the provisions of the Department of Defense rules and interpretations, as well as the potential updates to the law that would greatly impact credit union lending to service members and their dependents. 

 Noon: Lunch on your own

1:00 pm 

Complaint Handling Program

Complaints highlight compliance and operational deficiencies, and will be reviewed by examiners before each one of your credit union exams. This session will provide information on how to create an effective complaint handling program and how to make complaints work to your advantage.

2:30 pm

2019 Regulatory Focus

NCUA and CFPB have announced the regulatory issues of greatest focus for 2019. This session will review these issues and cover how your credit union can successfully address each one. 

3:30 pm

Resource Sharing

Attendees are asked to bring and be willing to share one tip for making compliance work better. It can be a "go to" resource you use, a training technique that makes compliance training fun, a short cut you've learned that helps with a process, basically anything you can offer that will make life easier for fellow compliance officers. We'll also save time for general topic Q&As. 

Day 2

8:30 Continental Breakfast

9:00 am

Telephone Consumer Protection Act

The TCPA has been the subject of thousands of lawsuits, but courts in 2018 did little to provide greater clarity on how callers can avoid legal liability for telephone calls and text messages to consumers. In this session, we'll review the TCPA provisions, recent TCPA court decisions and Federal Communications Commission Orders, potential Congressional action and where we go from here.

11:00 am

Fair Credit Reporting Act: Review and Update

When can credit unions pull credit reports to review credit report information? Why are numberous FCRA lawsuits filed and how can credit unions avoid getting sued? How did the 2018 Senate Bill signed into law impact the FCRA and our credit union's underwriting criteria? These questions and more will be covered in this session reviewing the FCRA.

Noon - Lunch on your own

1:00 pm

Legal Issues - No Charge for Affiliated Credit Unions

Presented by: Kevin D. Hammar, Ryan Kluthe, and Allison Block-Chavez

 

Retail Installment Contracts

The applicable limitations period
        The effect of the holder in due course rule
        Thirty days to perfect your lien/the trustee’s avoidance powers
Repossession issues
       Continuing problems with pre-and postsale letters
       Duke v Garcia- a lender’s liability for its repossession agent’s bad behavior
Marijuana Related Topics
       Overview of Present State of Banking for a Marijuana Business
       Some thoughts about medical marijuana in your workplace
Bankruptcy
       Credit life/credit disability insurance
       Motions to value-what are they and how do they work
       Motions to redeem-what are they and how do they work
       Impact on transcripts of judgment
       Impact on nonfiling spouse’s liability
       Repossession-pre-petition and post-petition issues
       Stay lift considerations
       Impact on a foreclosure
Status of Vehicle Seizure Programs
Status of the USAA remote deposit capture claims
Update on protected benefits
      What are they under federal law?
       What are they under state law?
       Impact on garnishments?
       Impact on levies? IRS, Child Support, Tax & Rev, out of state
Update on the Military Lending Act
       Can a dealer register a lien on a sale to a military member?
       Do your indirect contracts have the requisite disclosure?
Civil Procedure
       Obtaining judgment by default against pro se consumer defendants
       Obtaining deficiency judgments
Foreclosures
       What are the key milestones in a foreclosure?
       What is the timeline?
       Court mandated foreclosure settlement process
Deceased member issues ABC
       What do you need to see to open an estate account?
       Not dead yet? What you need to see to open a conservator’s account?
       What about joint accounts?
       What about POD accounts?
       How long may a Credit Union maintain a deceased member’s account?
       Who has responsibility for obtaining the cracked EIN?
       What can/should a Credit Union do if it learns about the death of a mortgagor?

 

 

Cancellation, Substitution and Refund Policy:

No refunds will be given for cancellations three days prior to the event, substitutions are always welcome. If you have any questions regarding this policy please email or call Paula Lyden. You may substitute participants without charge at any time; just notify us by emailing Paula Lyden at paula@cuanm.org. No shows will NOT be refunded.