Thursday, April 11, 2019 at 8:00 AM PDT
Friday, April 12, 2019 at 4:30 PM PDT

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Kimball Studio 
500 S. Grand Avenue
24th Floor
Los Angeles, CA 90071

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Orange County IFMA 

IFMA FMP - Leadership and Strategy

APRIL 11 - 12, 2019

COURSE DURATION: 2 days (Thursday - Friday), 8:00 AM - 4:30 PM

INSTRUCTOR:  Phyllis Meng, CFM, SFP, IFM Fellow


To be effective, facility managers must develop strategies to successfully carry out major initiatives by influencing the decisions and attitudes of others.  Effective strategies require that facility managers are able to integrate people, places, processes and technology.  They must be able to align the facility portfolio with the entire organization’s missions and available resources, and to be innovative in order to move forward with their staff and processes to respond to the ever-changing requirements. 


Part I:  Plan Strategically 

  • Introduction to Strategic Planning
  • Align Facility’s Strategic Requirements to Entire Organization’s Requirements
  • Develop and Implement a Strategic Planning Process
  • Develop a Strategic Facility Plan or Facility Master Plan
  • Implement Strategy Using Tactical Plans

Part II:  Lead and Manage the Facility Organization

  • Introduction to Leadership and Management
  • Theories of Individual Behavior and Leadership
  • Lead, Influence, Inspire and Manage the Facility Organization
  • Advocate for Facility Management Needs and Priorities
  • Organize and Staff the Facility Organization
  • Develop Effective Teams
  • Develop, Implement and Evaluate FM Policies, Procedures, and Practices
  • Clarify and Communicate Responsibilities and Accountabilities
  • Resolve Conflicts

Part III:  Provide Leadership to the Entire Organization

  • Promote, Encourage, and Adhere to a Code of Conduct
  • Develop and Manage/Oversee Relationships
  • Ensure Compliance with Corporate Social Responsibility Policies

More Information

Registration Deadline is Friday March 29, 2019.  Seating is limited.

For an alternative method of transportation to this course that is easy and stress free, simply take the Metrolink to Union Station and then the subway to Pershing Square.