Tuesday, February 12, 2019 at 8:00 AM EST
Wednesday, February 13, 2019 at 4:00 PM EST

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FIS Orlando Campus

2001 Summit Park Drive

Orlando, FL 32810


  • One Attendee: $645

Cancellation Policy

  • Within 2 weeks of event, registration can be transferred to another session
  • 50% Cancellation Fee Once Registered

Hotel Reservations

Hilton Orlando/Altamonte Springs

350 S. Northlake Blvd.

Altamonte Springs, Florida 32701


  • Room Rates: $135 per night
  • Hotel Cutoff:January 28th, 2019
  • Group Code: FIS19
  • Check In: 4:00pm
  • Check Out: Noon

As always, many thanks to FIS for hosting this event!!! This allows the 50% discount!!!

About Ondine Irving and GoCUCards:

GoCUCards is the credit union industry pioneer for credit card program management. Since 2003, founder and credit card expert Ondine Irving is the leading program advocate for credit unions nationwide. Educating over 2,000 credit union employees, (including card processor employees) and working with over 800 credit unions nationally, credit unions can access unbiased information to support the financial, operational and marketing aspects of the credit card portfolio performance.

In addition to the School of Credit Card Program Management, GoCUCards offers Credit Card Portfolio Evaluations, an online member forum, on-site consulting and webcasts to support both credit unions and consumers. 





FIS and GoCUCards Are Coming Together to Bring You Ondine Irving's School of Credit Card Program Management at 50% OFF Regular Tuition!

FIS Two Day School of Credit Card Program Management at the Orlando, Florida Campus.

February 12-13, 2019

Limited to 30 Attendees at the 50% discounted rate of $645 per person!!

About The School:

The School of Credit Card Program Management (SCCPM), founded by Ondine Irving of GoCUCards.org is the original source of credit card education for credit unions to learn how to effectively manage and operate the "perceived" complexities of credit card program management.

Attendees will return from the 2.5 day sessions feeling motivated and empowered to increase credit card program performance and profitability, while ensuring the program offered to members remains fair and ethical. We use YOUR individual credit union data!

Each attendee will also receive Ondine's newest 2019 training manual, Cardiology- a 250 page training guide used for the class and as a future reference tool. In addition, each attendee will receive Ondine's patented excel tracking tool. 

Each session is limited to just 30 attendees due to the volume of work involved during class.

Value of Ondine's Service:

In order to become profitable, credit unions must have a well-managed program. Since 2008, The School of Credit Card Program Management (SCCPM), has taught all levels of employees; from Board Members to CEOs to Card Program Managers and employees of all levels from lending, operations and finance. Ondine teaches how to manage and run a truly profitable and successful program:

  • Increase income and reduce expenses
  • Improve operational efficiencies
  • Implementing marketing tactics based on analytics
  • Understanding and measuring the true meaningful card metrics

SCCPM shows credits unions how a credit card program can be successful without gouging members with unneccesary fees and high interest rates. Our schools will show a credit union how to identify cost savings to pass along to the members while actually reducing many cardholder fees.

Each attendee will receive Ondine's newest 2019 training manual, "Cardiology"- a 250 page training guide for the class and for future reference..

Key Topics Covered:

  • Effective Credit Card Portfolio Analysis tracking (utilizing Ondine's patented spreadsheet)
  • Credit Line Management
  • Product Offering Design
  • Income Audits
  • Expense Audits
  • RFP Management
  • Competitive Loyalty Programs
  • Compliance/Disclosures
  • Understanding Processor Pricing
  • Credit Line Management
  • Organizational Structure
  • Marketing Strategies
  • Expense Reduction and Processor Invoice Reviews