Default Company Logo Image


Paula Lyden 


Wednesday, June 12, 5:30 pm to Friday, June 14,
11:45 am MST

Add to Calendar 


Buffalo Thunder Resort and Casino 
20 Buffalo Thunder Trail
Santa Fe, NM 87506

Call 1-800-445-8667 to make your your reservation   
The group code is "CUANM".   


Click HERE to make your reservations.

Hotel cut-off is Tuesday, May 22, 2019.
$159 a night Single/Double Occupancy.

Driving Directions 

Agenda for 2019 Annual Meeting

Wed. June 12

8:00 am
Golf tournament - Buffalo Thunder Golf Course 8:00 am shotgun start

Registration Opens

5:30 - 7:30 pm
Exhibit Hall Reception and Exhibitor Bingo Blast

Thursday, June 13

8:00 am
Exhibit Hall Open

8:00 am
Convention Registration

8:00 - 8:40 am
Networking Breakfast

8:40 - 9:00 am
Opening Ceremony

9:00 - 10:00 am
Keynote Session – Holly Hoffman

As we survive life's challenges, we come face to face with fear and uncertainty. Challenges may allow us to step out of our comfort zone and push ourselves above and beyond our own self-limitations. It is how we choose to overcome challenges that make us who we are. It is our strength in times of difficulty that prove our character and self worth. As I share my experience of being on a reality show, I encourage you to think about how you decide to survive on a daily basis. I will encourage you to think about six words to develop your survival skills. With my six simple words, you can take on any challenge you are faced with. Adversity is not so much contending with problems as it is learning more about who you already are and what is inside of you. Join me and explore what your true survival skills are. 

10:00 - 10:30 am
Break/Visit with exhibitors

10:30  - 11:30am - Break out sessions

Overview, Outlook and Critical Issues of the Economy and Credit Union Industry - Mike McGinnis, Catalyst Corp

An overview of recent economic changes will help credit unions plan for the future, with a focus on trends in employment, housing, consumer spending, demands for credit, impact on loan rates and earnings, and more. 

Overview, Current Expected Credit Loss (CECL) - Dan Price, CUNA Strategic Services

 Learn the who, what, when, why, and how of CECL. We'll answer questions such as: What is CECL? When is implementation required? Why are the rules changing? How can we prepare and plan for implementation, and what are some examples of popular methodologies?

11:30 am - 12:00 pm
CUNA Mutual Group, Catalyst Corp and PSCU Update

12:00 pm - 1:00 pm

1:00 pm - 1:30 pm
Business Meeting - CUANM/NMCUEF

1:30 - 2:00 pm
Break and Dessert with Exhibitors 

2:00 - 3:00 pm
Break out sessions repeat

3:00 pm
Stretch Break 

3:15  - 4:45 pm
General Session- Gerry Singleton, CUNA Mutual Group

Being a Courageous Leader in a Cooperative World
Being a leader in today's credit union environment is tough. Applying strong business practices while fulfilling the social mission of the credit union requires courage. In fact, it requires all you've got and then some! This interactive and lively session is packed with practical tips and skills grounded in research to help you thrive as a courageous leader in a cooperative world. 

5:30 - 7:00 pm - Thursday Evening Networking Reception

Friday, June 14

8:00 am
Networking breakfast 

9:00 - 10:00 am
Opening Keynote - Frank Kovach, Advisors Plus

Rope a Dope is not a Service Strategy 
Unlike Muhammad Ali’s famous tactic against George Foreman in the epic 1974 Rumble in the Jungle heavyweight match, “Rope a Dope” is no way to approach member service.  Laying back, being reactive and assuming members will be loyal is not a championship worthy plan.  Service that builds relationships and forges long term member loyalty requires daily proactive focus from every employee in your credit union.  Gain insight into how poor service creates risk to your bottom line and what moves can help ensure a strong and profitable membership.

10:00 - 10:15 am Stretch Break

10:15 - 11:15 am
Closing Keynote -  Don Arkell

The Contender: Credit Unions
It's a battle for your member's business. The vast majority of credit unions were not "Born Digital". With one foot in the past and one in the future, many credit unions struggle with attracting and growing direct loans and members. Learn how the most successful credit unions are maximizing remote delivery to increase sales and leverage their brand. "Convenience" has been redefined. This thought-provoking session will challenge management about how they currently deliver loans today and how they need to deliver in the future to stay relevant. 

11:15 - 11:45 am
Exhibitor Crawl  - Door Prize Drawings

11:45 am Closing Remarks


Safe travels home...see you next year!


Cancellation, Substitution and Refund Policy:

You may substitute participants without charge at any time; just notify us by emailing Paula Lyden at 

You may cancel your registration and receive a full refund of your registration fee provided that your cancellation notice is emailed to Paula Lyden at by midnight of May 24, 2019. 

You may cancel your registration and receive a refund of 50% of the registration fee provided that your cancellation notice is emailed to Paula Lyden at by midnight of June 3, 2019.

We're sorry, but no refunds will be given for cancellations after June 3, 2019.  If you have any questions regarding this policy please email or call Paula Lyden.

Register Now!