Tapping into Employee Talents -
Webinar (04/24/19)

We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend valuable time to recruit, interview, and hire the right person at the right time.

And yet often, once the new employee is just another staff member, it’s easy to forget to look at them as individuals – each with unique knowledge, skills, and talents.

So how do we decide who is best-suited for a particular task or project? One of the most effective  ways to foster staff growth is to tap into their specific talents so that your patrons receive the highest quality of service. After all, if your staff members are doing what they are naturally good at, they will provide excellent service – and they’ll enjoy their jobs more – a true win-win! 

In this fast-paced 90-minute webinar, we will discover tips to tap into that talent. We will discuss key questions you can ask to determine employee talents and perspectives that may have gone unnoticed. We will also work on understanding the connection between an employee’s personality and parts of the job that may be a natural fit for their talents

Virtual Trainer: Linda Bruno

Linda has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between!

Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application. Linda is also certified with DDI and Achieve Global.

This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.