Paula Lyden


Monday, October 21, 2019 at 8:00 AM PDT
Wednesday, October 23, 2019 at 12:00 PM PDT

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Park MGM
3770 Las Vegas Blvd S
Las Vegas, NV 89109

Make hotel reservations HERE:

Or Call 800-311-8999, mention block code SCRE1019PK 

Driving Directions 


Sunday October 20th
Early Registration and Welcome Reception

4:30 to 6:30 pm

Join us for a perfect first meet and greet with this year's exhibitors.  Relax, meet new friends and discover the new products and services the exhibitors have brought with your call center in mind.

Entire Conference: October 21 - 23, 2019

Conference registration fees
$975 Early Bird - ENDS Friday, May 31st
$999 Regular - June 1 - Sept. 27th
$1099 Late Registration - After Sept. 27th to Thursday, Oct. 17th

Make hotel reservations here:


Hotel reservations are not included in registration

                        We do NOT call attendees to book accommodation.

We have been made aware of organizations approaching our guests promising lower priced accommodation. Some claim to be official representatives of ourselves or the venue. However, they are NOT working with us and we recommend you to NOT do business with them. If you are approached by anyone attempting to book hotel rooms please inform Amy or Paula at or   

Cancellation, Substitution and Refund Policy 

You may substitute participants without charge at any time; just notify us by emailing Paula Lyden at 

You may cancel your registration and receive a full refund of your registration fee provided that your cancellation notice is emailed to Paula Lyden at by midnight of  Friday, September 20, 2019. 

You may cancel your registration and receive a refund of 50% of the registration fee provided that your cancellation notice is emailed to Paula Lyden at by midnight of  Friday, October 4, 2019. 

No refunds will be given for cancellations after  Friday, October 4, 2019. If you have any questions regarding this policy please email or call Paula at 505-338-4226.

Communication Policy:  NCUCCC may send you informational emails and text messages. Msg&Data Rates May Apply. Reply HELP for help or STOP to cancel. See for full details.

Harassment-free Conference Experience
The National Credit Union Call Center Conference is dedicated to providing a harassment-free conference experience for everyone. We do not tolerate harassment of conference participants in any form.

Conference participants violating this policy may be asked to leave the conference at the discretion of the conference organizers.

If someone makes you or anyone else feel unsafe or unwelcome, you are not required to, but you are encouraged to report the details. Conference staff will take seriously all concerns brought to them. Harassment reduces the value of our conference for everyone. For this reason we work hard to provide a safe, professional, and learning environment for all.