Wednesday 1 May 2019
10:00 AM - 4:00 PM


The Birmingham Botanical Gardens
Westbourne Road
Birmingham B15 3TR

Questions? Please contact

Naomi Cunningham-Dexter
Insignia Health

Patient Activation as a Catalyst for Improved &
Sustainable Health Outcomes

Join Insignia Health in Birmingham to learn how the Patient Activation Measure® (PAM®) and Coaching for Activation® can be effectively applied in your person-centred programmes to tailor care and improve health outcomes.

No cost to attend. Save the date and Register Today!

Wednesday, 1 May 2019 from 10:00 a.m. - 4:00 p.m.
The Birmingham Botanical Gardens
Westbourne Road, Edgbaston B15 3TR

Lunch, parking and botanical garden entrance are included with your registration.


9:00 am - Registration opens. Coffee and light snacks

10:00 am – Welcome! Putting PAM to Work to Predict Risk and Evaluate the Impact of Specific Programme Design Characteristics, Chris Delaney, CEO of Insignia Health

10:30 am – Exploring the Demand for Personalised Care in the NHS and its Impact on Individuals and the System, Tim Straughan, Deputy Director of Personalised Care, NHS England

11:15 am – The Application of PAM to Support Personalised Care & Behaviour Change Across Blackpool and the Fylde Coast, Katie Goulding, Organizational Development Facilitator of Extensive Care Services, Blackpool Teaching Hospitals 

12:00 pm – Lunch provided by Insignia Health

1:00 pm – Implementing PAM  The East Sussex Way, Emma Jupp, Project Manager, and Dan Ford, Engagement Lead, Joint Long Term Conditions and Physical Disability and Sensory Impairment Team for East Sussex County Council and associated CCGs 

1:45 pm – Enhancing Supported Self-Care Through PAM Implementation - The Bristol Community Health Experience, Sandra Akintola, Clinical Project Lead for Bristol Community Health

2:30 pm – Break

2:45 pm – Using PAM-based Health Coaching to Develop Activation; and How to Embed These Processes Into NHS Systems, Dr. Ollie Hart, Sloan Medical Center and Sheffield CCG

3:30 pm – Panel discussion with your questions

4:00 pm – Closing comments (Reception to follow)

We look forward to having you join us!


In preparation, here are a video, recent news items and reports on the expanding use of PAM in person-centred care around the UK:

Video: Health Foundation research shows quantitative analysis of how PAM® is associated with primary & secondary care utilisation in CCGs

Video: NHS England uses the Patient Activation Measure (PAM) for Person-Centred Care

Adding a Measure of Patient Self-Management Capability to Risk Assessment Can Improve Prediction of High Costs

PAM used in ground-breaking national project for kidney patients across UK

University of Leicester: Independent evaluation of the feasibility of using PAM in the NHS in England.  Early findings