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Miami Beach Visitor and Convention Authority 

Forbes Travel Guide Frontline 101 Online       Hospitality Training

The Miami Beach Visitor and Convention Authority (MBVCA), in partnership with Forbes Travel Guide, is pleased to offer a free online Customer Service Training Seminar for all Miami Beach hospitality industry employees, entitled "Introduction to Forbes Travel Guide Luxury Hospitality Standards"

Once your registration is received, a link will be sent to access the course. Once the course is completed, a certificate of completion will be issued and you will be contacted to pick it up at the MBVCA Offices, located at 1701 Meridian Avenue, Suite 403, Miami Beach, Florida 33139.