Conversations with Carmen... A Monthly Webinar 


Friday, June 21, 2019 from 1:00 PM to 2:00 PM CDT

Add to Calendar


Your conference room or computer!
Access information and web invitation will be sent to you prior to the webinar.




Marsha Poulsen
Action Pact

Carmen Bowman is  owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator.  Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker and Group Practitioner.

Carmen co-developed the Artifacts of Culture Change measurement tool and is the author of several Action Pact workbooks.


You too can join the conversations by asking questions of Carmen and her guests. Carmen's smart look at culture change focuses on a wide variety of topics. She brings an insider's view of regulations, and reports on little changes happening in government, in attitude, in practice. Each month she will share culture change news and updates, amusing and heartwarming stories, and interview a guest on a relevant and timely topic.

Join My Mailing List



TOPIC FOR JUNE 21, 2019:
 Can Birds and Real Animals Improve People's Lives
More Than Meds?

GUEST: Brenda Hancock, NHA, Cheyenne Healthcare

 HOSTCarmen Bowman


Birds have been observed to “bring people back to life” by leaders in the culture change movement. Brenda Hancock is one of those who has seen positive outcomes and supported birds for residents. She has witnessed improvements that are often more significant than the outcomes of medications. In this show we’ll share the benefits of birds, how you can begin to pave the way for birds in your home and the nitty gritty details of caring for birds - including what can go wrong while making the case for birds as companions. Let’s learn from Brenda and consider whether it’s time to set aside personal staff biases and add birds to the mix as we continue to move forward in supporting residents – their wishes, their choices, and their quality of life.

 You can contribute to the discussion, too, with your questions and ideas for bringing in more Real Life!


# # #

Carmen's webinars are usually held the third Friday of each month except December, and run about an hour.  

Registration Fee: $99 per site/per show

Fit as many as you can around your computer monitor, or project it on the wall and fill a room.

STEP ONE: Payment

After completing the payment step, you'll receive a confirmation email with a link to REGISTRATION, STEP TWO. 

Your payment followed by your registration will allow you to join the live broadcast and/or view it later, at your convenience.