Thursday, October 24, 2019; 8:00 AM to 5:00 PM CDT
Friday, October 25, 2019; 8:00 AM to 5:00 PM CDT

Add to Calendar 


2909 Landmark Place
Madison, WI 53713

Driving Directions 


Mary Kay Scheller or 
Lydia Jerabek (Registration) 

MetaStar, Inc. 

Quality Essentials for the Health Care Professional

A two day session highlighting essential concepts for your health care quality practice. 


Register for the Certified Professional in Healthcare Quality (CPHQ) Education Session today!

Are you new to quality? Looking for a comprehensive review of quality concepts? Thinking about taking the exam to become a Certified Professional in Healthcare Quality (CPHQ)? Wanting to earn credits toward CPHQ recertification?

The Wisconsin Association for Healthcare Quality invites you to a two day session with nationally known instructor Susan Mellott, PhD, RN, CPHQ, FNAHQ, highlighting essential concepts for your health care quality practice, including: 

  • Strategic Leadership
  • Management of Quality Functions
  • Performance Improvement Processes
  • Information Management
  • Patient Safety Quality 
  • Quality Management of People
  • The Joint Commission (TJC, formerly JCAHO) and National Committee
    for Quality Assurance Standards (NCQA)
  • Basic Statistics for the CPHQ exam

Join health care providers from long term care, acute care, and ambulatory care settings responsible for quality improvement, risk management, health information management, information technology, patient safety, infection prevention, administration, and direct care.

Dates & Times: 

Thursday, October 24, 2019  from 8 a.m. to 5 p.m. 
Friday, October 25, 2019 from 8 a.m. to 5 p.m.

Registration and Fees: 

  • Current WAHQ members: $225
  • New WAHQ members: $270 (includes registration and a one-year WAHQ membership)
  • Non-WAHQ members: $290

Registration is limited!  Register online today to secure your registration. You DO NOT need a PayPal account to pay with a credit card via PayPal. If paying by check, please write “CPHQ 10-24-19” in the memo field. Please register by Monday, October 10, 2019.

Mail Check Payment to:
MetaStar, Inc. | Attention: Lydia Jerabek | 2909 Landmark Place | Madison, WI 53713

Cancellations & Substitutions
Cancellations received after October 1, 2019, will forfeit 50 percent of the registration fee. Substitutions are allowed by notifying continuing-ed@metastar.com

Hotel Room Reservations:
There are many affordable hotels in the Madison area. Click here for more information. 

Hard copy handouts will be provided. The Healthcare Quality Handbook, 29th edition, 2016 (Janet Brown RN, CPHQ) is not required for this study session but is highly recommended by the session instructor as a study resource for exam candidates. Because our instructor, Susan Mellott, is an editor for this handbook, students are being offered a discount of $29 off the current price. At the online checkout screen, (available here) use the discount code “SUSAN$29”. Or you may contact Josh Ivy directly at josh@jbqs.com or 626-797-3074.

Continuing Education
This program has been approved by the National Association for Healthcare Quality for a maximum of 13.75 CPHQ continuing education credits for this event.

Comments or questions?
Please contact: Lydia Jerabek at 800-362-2320 or ljerabek@metastar.com