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Thursday, November 21, 2019 8:00 AM to 3:30 PM CST
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Cafe La Cave 
2777 Mannheim Road
Des Plaines, IL 60018

Driving Directions 


CCPA Purchasing Partners, LLC

Hotel Accommodations

The Wyndham Chicago O'Hare                                     1450 East Touhy Avenue, Des Plaines, IL 60018

Discounted rates for Wednesday, November 20 and Thursday, November 21 is $115. Call 847.296.8866 to make a reservation and mention CCPA Purchasing Partners as the group. Reservations must be made by 11/06/19 to receive the special rate.

  2019 Time for a Check-up: Improving the Business Health of Your Practice

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Or see below for more information!

Desired Learning Outcomes

  • Describe the concept of implicit bias and identify strategies to address it and prevent it from occurring at your practice
  • Implement techniques for managing conflict in the workplace that will assist in enhancing the overall culture of your practice
  • Use a comprehensive, 12-point checklist to assess the business and marketing functionality of your practice’s website, and develop a strategy for ongoing assessment and continuous website improvement to attract, engage, and retain patients
  • Explain five qualities of a top-performing office manager and why these qualities are crucial for achieving success

Who Should Attend

Physicians with administrative responsibilities for their practice should attend this conference to learn strategies for better managing the practice. Practice managers/administrators are also encouraged to attend so that they can work with their physician(s) to implement these changes.

Meet our Speakers!


          Catherine Beane, JD            Karen A. Zupko