Friday, January 10
Registration   7:30 a.m.
Course            8 a.m. - 3:30 p.m.


FFA Enrichment Center 
1055 SW Prairie Trail Pkwy
Ankeny, IA 50023

Driving Directions 

Speaker Biographies

Lou Graham, DDS
Dr. Graham is an internationally recognized lecturer extensively involved in continuing education for dental professionals. His lectures focus on incorporating current clinical advancements through “conservative dentistry.” He emphasizes the same concepts he practices: dental health diagnosis, treatment plans for medically compromised patients, conservative treatment, cosmetic dentistry, and customized approaches to periodontal care, implants and laser dentistry.

Dr. Graham is the founder of the Catapult Group, a continuing education company whose philosophy and programs use contemporary, interactive formats to integrate time-proven conservative dentistry with 21st century materials and techniques.

Dr. Graham is a published author in many leading national and international dental journals. He is a member of the American Dental Association, American Academy of Cosmetic Dentistry, Academy of General Dentistry, Chicago Dental Society and Illinois Dental Association.

Dr. Graham is a graduate of Emory Dental School. He is the former Dental Director of the University of Chicago’s Department of Dentistry.

Dr. Graham enjoys providing dental care at his multi-specialty private practice group, University Dental Professionals, in Chicago, IL – Hyde Park.

Timothy M. Bizga, DDS, FAGD
Dr. Bizga is a general dentist practicing in Cleveland, Ohio. His practice focuses on comprehensive care, with Dr. Bizga’s special interests in implants, cosmetics and facial aesthetics.

Dr. Timothy Bizga brings a unique perspective to his programs, having the experience from all sides of the equation; Dentist, Assistant and Lab Technician.  This fresh approach is engaging to his audiences of all disciplines.

His background in dentistry is lengthy and diverse. Once a former chairside assistant, he also worked as a dental lab-technician, making his perspective unique among others in the field of dentistry. He received his DDS from the University of Michigan School of Dentistry. He is currently a member of the American Dental Association and a Fellow in the Academy of General Dentistry. Dr. Bizga is a Certified John Maxwell Speaker/Trainer/Coach, a certified DISC profile trainer, clinical consultant for The Dental Advisor and member of Catapult Speakers Bureau. Dr. Bizga gives back to the community via dental missions around the world.


Caleb Van Cleave 
Goetze Dental 

Going Beyond Drill, Fill & Bill: The Birth of the Super GP

Presented by Lou Graham, DDS
Timothy M. Bizga, DDS FAGD
Rusty Bradbury, MBA, Director, EDDSON Dental
James Ludlow, Weave
19Goetze Dental Contact - Caleb Van Cleave  515-669-1404

$45 per person, 
 3 CEs pending approval 
7:30 a.m.  Registration, 8 a.m. - 3:30 p.m.  Course

This course is for the entire dental practice. 

Morning Session   8 a.m. - Noon

Practice Administrator and Office Manager Track
Practice Tactics For Increasing Efficiency and Performance
Rusty Bradbury, MBA, Director, EDDSON Dental

When it comes to running any small business, an adequate understanding of foundational business, accounting, and financial performance concepts is essential to efficient administration and key decision making.  Practice Tactics is intended to deliver practical insight into essential business and accounting fundamentals within the context of the private dental practice.

  • Overview:  the business of dentistry
  • Practice Profit Factors
  • Dental Accounting 101
  • Performance Measures

Key Take-Aways:

  • An increased understanding of business/accounting principles, particularly as they relate to the dental practice
  • Increased ability to recognize opportunities for performance improvement and/or areas of concern
  • A reference guide for future use

Personalization that Scales
James Ludlow, MBA, Manager, Weave

In a day filled with smartphones roaming the world what can you do in a dental practice to personalize your communication with your patients? Connecting with your patients on a personal level is key in today’s industry and retaining those patients can be 6x more profitable for your practice. Personalizing that scales focusing on increasing profitability, increase retention and growing your loyal patients base.

  • Communication patterns of our industry
  • KPI’s around your phones
  • Profitability of retaining patients
  • People not patients

Dentist, Hygienist, Assistant Track
Going Beyond Drill, Fill & Bill: The Birth of the Super GP

Lou Graham, DDS and Tim Bizga, DDS, FAGD
3 CE Credits provided by Catapult Education pending approval

This is the Age of Efficiency! In today’s general dental practice, having a proper balance in treatment mix is essential to profitability and success. Walking away with the confidence to take on more is what this course is all about. This course begins with a review of criteria essential to clinical success and stresses the importance of thoughtful case selection. By course end, the audience will be able to select appropriate cases to treat in house and more importantly know when to refer. Clinical tips, case reviews and brand suggestions will be included.

  • Learn current trends in today’s general practice and the market we exist in today
  • Talk common sense, “real-world” approach to treatment planning and the benefits of “Co-Diagnosis”
  • Understand the value of an in-office membership plan to closing big cases
  • Gain understanding how there is no “one-size fits all” approach to presenting treatment
  • Review clinical cases for application of principles and products

Afternoon Session & Lunch    Noon - 3:30 p.m.

Creating a Thriving Team through Empathy - Tim Bizga, DDS, FAGD

  • Learn how to practice compassion dentistry
  • Understand the team aspect of collaboration and learning
  • Learn how to build the capacity of the team

Building and Implementing an In-house Membership Plan - Lou Graham, DDS

  • Learn how to create an in-house membership plan
  • Understand how to communicate the plan to your clients
  • Learn how to implement the plan with your team.

Q&A  3-3:30 p.m.


Catapult Education is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp.

Approved PACE Program Provider. FAGD/MAGD Credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 6/1/16 to 5/31/20.  Provider ID 306446.



Dr. Lou Graham and Dr. Tim Bizga receive compensation from vendor sponsors for their time involved in preparing and delivering this presentation.

AGD Subject Code: 250, 550

Cancellation Policy- For a full refund, cancellations must be received prior to December 23, 2019.